Fostering Transparency in North Kingstown RI
公司规模
200-1,000
地区
- America
国家
- United States
产品
- EthicsPoint Hotline and Case Management
技术栈
- Web-based reporting system
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 城市与自治市
适用功能
- 商业运营
用例
- 公共预警与应急响应
- 监管合规监控
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
North Kingstown is the 13th largest municipality in Rhode Island, United States. It offers an outstanding and affordable quality of life with walking neighborhoods, outstanding restaurants, numerous recreational activities, an outstanding school system, and great shopping. It is a wonderful place to live, visit, and do business. The town government, led by Town Manager Michael Embury and Director of Technology Jason Albuquerque, is committed to promoting open government through technology.
挑战
The town government of North Kingstown recognized the need for a system that allowed citizens to report problems or concerns anonymously. This was in response to the popular opinion in the community for more information about the government as well as accountability for the government. The town started the search for a third-party system at the recommendation of a state auditor and outside consultants.
解决方案
After researching various solutions, the town’s audit committee chose NAVEX Global’s EthicsPoint Hotline and Case Management. During the installation, Albuquerque worked with NAVEX Global’s Implementation Services team to customize the system. Embury and the town council and auditors were able to customize specific details to accommodate the precise needs for the town itself. The system is intricate and comprehensive; they can analyze the data, and there are no administrative time requirements on their side.
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