论坛一通过 Celigo 集成打破数据孤岛
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 农业
- 设备与机械
适用功能
- 人力资源
- 物流运输
用例
- 最后一英里交付
服务
- 系统集成
关于客户
Forum One 是一家提供全方位服务的数字机构，专门从事网页设计和开发、品牌推广、战略和分析。二十多年来，他们的数字战略家、建筑师、设计师和创作者团队一直为领先的非营利组织和政府机构提供服务。他们的客户包括美国红十字会、和平队、罗伯特伍德约翰逊基金会和美国农业部。该公司正在寻找新的专业服务自动化 (PSA) 系统，因为他们现有的工具不断出现故障，并且与 Salesforce 的集成很笨拙，需要大量的体力劳动。
挑战
Forum One 是一家提供全方位服务的数字机构，其专业服务自动化 (PSA) 系统面临着重大挑战。他们使用的工具经常出现故障，而且它与 Salesforce 之间的集成很麻烦，需要大量的体力劳动。随着时间的推移，该公司购买了各种应用程序来满足各个部门的特定需求，其中包括用于销售团队的 Salesforce。然而，这些应用程序并未集成，导致有价值的信息被困在数据孤岛中。这种缺乏集成意味着如果没有大量的体力劳动，数据就无法在系统和部门之间共享。 Forum One 的解决方案架构师 Jeff Traynor 认识到对集成应用程序的迫切需求，并寻求一种能够将 Salesforce 与其新的 PSA 系统无缝连接的集成解决方案。
解决方案
Forum One 确定 Celigo 作为合作伙伴，将 OpenAir 与 Salesforce 集成。这种整合的好处是立竿见影的。现在，每当 Salesforce 中关闭销售机会时，都会在 OpenAir 中自动创建一个新项目。关键项目信息，例如计费时间、完成百分比和其他数据，现在可以直接在 Salesforce 中获取。这种集成显着减少了体力劳动，并确保两个系统之间的数据始终一致且最新。论坛一还发现，Celigo 使非技术员工可以轻松自定义字段和数据映射。此外，当人力资源部门购买了名为 BambooHR 的工具后，Jeff 能够使用 Celigo 的 integrator.io 连接 BambooHR 和 OpenAir 之间的关键集成流程，从而使人力资源部门和项目交付负责人都感到满意。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Intelligent Farming with ThingWorx Analytics
Z Farms was facing three challenges: costly irrigation systems with water as a limited resource, narrow optimal ranges of soil moisture for growth with difficult maintenance and farm operators could not simply turn on irrigation systems like a faucet.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
