Flexible, Scalable, & Compliant TIS Automates Global Payments & Cash Management for TeamViewer
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- Germany
产品
- Microsoft Dynamics 365
- TIS
技术栈
- ERP
- EBICS
- H2H
- SFTP
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 企业资源规划系统 (ERP)
- 网络与连接 - 网络管理和分析软件
适用行业
- Professional Service
- Software
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
- 网络安全服务
- 系统集成
关于客户
TeamViewer is a global technology company that provides a connectivity platform for remotely accessing, controlling, managing, monitoring, and repairing devices of any kind. With around 620,000 subscribers, TeamViewer enables companies of all sizes and industries to digitalize their business-critical processes through seamless connectivity. The company is headquartered in Goppingen, Germany, and has 12 international offices with over 1,300 employees worldwide. TeamViewer’s software has been installed on more than 2.5 billion devices since its founding in 2005. The company is listed on the Frankfurt Stock Exchange (TMV) and is part of the MDAX performance index. TeamViewer is actively shaping digital trends and innovating in fields such as Augmented Reality, Internet of Things (IoT), and Artificial Intelligence (AI).
挑战
As a rapidly growing company with a global presence, TeamViewer’s treasury department faced significant challenges by 2019. The 2-person team had to manage 10 legal entities, 7 banks, and 39 individual bank accounts across 11 countries. While 15 accounts were managed through a centralized solution, the remaining 24 required access via various electronic banking systems and portals. This plurality of systems led to time-consuming, manual, and potentially error-prone workflows. A significant portion of the treasury’s daily bandwidth was spent on handling different e-banking solutions, ensuring secure and compliant workflows, and maintaining visibility across global cash balances and payment statuses. Sabine Kießling, Director Controlling & Treasury at TeamViewer, recognized that unifying all existing banking and back-office solutions through a single system would reduce workload, increase efficiency, ensure compliance, reduce fraud risk, and provide full visibility and control over global payments and cash positions. This would allow the department to focus on strategic tasks and support company growth more cohesively.
解决方案
TeamViewer selected TIS to address their treasury challenges. TIS could establish connectivity to TeamViewer’s global banking landscape in a timely and cost-effective manner while managing the full deployment. TIS supported the roll-out in tandem with the introduction of TeamViewer’s new ERP system, which lacked a treasury module and could not efficiently connect to other banks and systems. TIS was identified as the best service provider to meet TeamViewer’s needs due to their extensive financial messaging format library, bank connectivity options, and maintenance and configuration services. TIS provided the best price/performance ratio and prioritized the rollout of new features important to TeamViewer. The deployment began with connecting TeamViewer’s new ERP and existing bank partners, starting with accounts in Germany. Payments generated in Microsoft Dynamics 365 would pass through TIS for transmission to banks, accounting for all required approvals and signatories. TIS facilitated real-time cash reports, transmission of bank statements, increased compliance and security for payment workflows, and provided total transparency and control over these processes. Additional capabilities such as a Flexible Approval Process, Sanctions Screening support, and a Beneficiary Address Book were recommended and added to the scope for further improvement.
运营影响
数量效益
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