Fastly > 实例探究 > 快速实现 Jimdo 的创新和客户满意度

快速实现 Jimdo 的创新和客户满意度

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技术
  • 分析与建模 - 计算机视觉软件
适用行业
  • 水泥
  • 设备与机械
适用功能
  • 产品研发
  • 销售与市场营销
用例
  • 临床图像分析
  • 最后一英里交付
关于客户
Jimdo是一家网站创建公司,旨在为企业家提供功能强大且易于使用的网站建设工具。他们最近推出了 Dolphin,这是一种基于人工智能的工具,可以在几分钟内创建个性化网站。
挑战
Jimdo 需要专注于优质的产品创新和无与伦比的客户服务,才能在竞争激烈的市场中脱颖而出。
解决方案
Fastly 帮助 Jimdo 将复杂且耗时的工作流程转移到其边缘云网络,使 Jimdo 能够专注于开发 Dolphin 等创新产品。
运营影响
  • Fastly's solution allowed Jimdo to focus on quality product innovation and unparalleled customer service, helping them stand out in a competitive market. The integration of Fastly's edge cloud network into Jimdo's workflow and development processes streamlined operations and reduced engineering overhead. This enabled Jimdo's technical teams to focus on developing innovative products like Dolphin. Fastly's Image Optimizer also helped Jimdo overcome the challenge of image optimization, a critical aspect of their business. This not only simplified operations but also improved the quality of the websites created, leading to increased customer satisfaction. As a result, Jimdo has seen excellent growth through Dolphin, and as the product gains in popularity, Fastly is able to scale to match user demand.
数量效益
  • Significant reduction in engineering overhead
  • Fastly's scalability allowed Jimdo to manage more websites without needing to rapidly increase the size of in-house support teams
  • Fastly's Image Optimizer simplified image manipulation and resizing, freeing up technical resources and time

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