实例探究 > Farmindustria Selects Softexpert to Improve Its Quality Management and Good Manufacturing Practices

Farmindustria Selects Softexpert to Improve Its Quality Management and Good Manufacturing Practices

公司规模
1,000+
地区
  • America
国家
  • Peru
产品
  • SE Document
  • SE Action
  • SE Audit
技术栈
  • Document Management System
  • Quality Management System
  • Audit Management System
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 计算机化维护管理系统 (CMMS)
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 产品生命周期管理系统 (PLM)
适用行业
  • 药品
适用功能
  • 商业运营
  • 质量保证
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Farmindustria is one of Peru's main pharmaceutical laboratories, dedicated to producing high-quality pharmaceutical products for nearly 50 years. It is the industrial arm of the Drokasa Corporation and manufactures a wide range of pharmaceutical products, perfumery, and bath items. The company operates from a modern and spacious plant and holds a significant market share in the Peruvian pharmaceutical industry, being the second largest pharmaceutical laboratory in the country with a 6.75% share in the total number of units sold. Farmindustria is committed to offering the best service to both domestic and international clients, which has earned it a privileged position among Peruvian pharmaceutical companies.
挑战
Farmindustria, a leading pharmaceutical laboratory in Peru, faced challenges in managing its quality standards and adhering to national and international ISO 9001 norms and Good Manufacturing Practices. The company needed a robust system to systemize and electronically control documents within its Quality and Good Manufacturing Practices system. Additionally, there was a need to standardize and order processes such as corrective actions, change control, complaints, and occupational health and safety. The existing manual processes were inefficient and prone to errors, leading to delays and potential compliance issues.
解决方案
In 2003, Farmindustria implemented the SE Document solution to systemize and electronically control documents within its Quality and Good Manufacturing Practices system. This solution allowed for efficient document control for approvals, distributions, revisions, procedures, cancellations, and annulments. It also enabled the association of a large number of documents without a significant increase in memory and supported various formats such as Excel, Word, PowerPoint, and Adobe. In 2007, Farmindustria installed SE Action to standardize and order processes such as corrective actions, change control, complaints, and occupational health and safety. SE Action provided real-time access to different stages of identification, analysis, planning, verification, and communication, allowing for timely decision-making and the development of new courses of action. The next stage involves installing SE Audit to further enhance their quality management system.
运营影响
  • The implementation of SE Document and SE Action has significantly improved Farmindustria's document management and process standardization.
  • SE Document has optimized production and distribution by allowing efficient control and association of documents in various formats.
  • SE Action has enabled the creation of statistics for distinct activities using different filters, facilitating timely decision-making and action planning.
  • Real-time access to different stages of processes has improved transparency and accountability within the organization.
  • The solutions have enhanced Farmindustria's ability to comply with national and international quality standards, thereby improving customer satisfaction.
数量效益
  • Farmindustria holds a 6.75% share in the total number of units sold in the Peruvian pharmaceutical market.
  • The company generates an income of US$ 35 million per year.
  • Farmindustria produces 150 different items.

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