实例探究 > Estuary Transit District Implements Ecolane Technology to Enhance Public Transportation

Estuary Transit District Implements Ecolane Technology to Enhance Public Transportation

公司规模
11-200
地区
  • America
国家
  • United States
产品
  • Ecolane DRT automatic scheduling and dispatching software
  • Ecolane MDTs with AVL and real-time manifest updates
  • Ecolane Fixed Route and Route Deviation software
  • Ecolane Self-Service Reservations
  • Ecolane SMS text messaging
技术栈
  • Automatic Scheduling
  • Dispatching Software
  • AVL (Automatic Vehicle Location)
  • Real-time Reporting
  • Self-Service Web Booking
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Estuary Transit District (ETD), located in Centerbrook, CT, was formed in 1981 by the nine towns of the Connecticut River Estuary Region to provide local, coordinated public transportation for residents of the Old Saybrook, CT area. ETD, DBA 9 Town Transit, operates 4 flexible routes (fixed stops with route deviations) and ten vehicles total throughout the region with transfer corridors to New Haven, New London and Middletown. ETD provides up to 90 trips per day, not including walk-ons on the flexible routes. Transit or Dial-A-Ride service is also available in all nine towns on a limited schedule Monday through Friday. ETD is managed by First Transit, a nationally recognized, Cincinnati-based management company. Estuary Transit District was named CTAA’s Rural Transit System of the Year for 2011. The CTAA cited ETD’s expansion of service for customers and the deployment of the comprehensive Ecolane technology solution as the main reasons for the award.
挑战
Estuary Transit District needed a solution that could schedule both demand response and route deviation vehicles in the same software package. Their requirements included AVL, fully automated scheduling as well as dispatching and data communication.
解决方案
Ecolane was awarded the contract which featured several Ecolane products, including: Ecolane DRT automatic scheduling and dispatching software, Ecolane MDTs with AVL and real-time manifest updates, Ecolane Fixed Route and Route Deviation software, Ecolane Self-Service Reservations, and Ecolane SMS text messaging announcing vehicle arrivals to customer cell phones.
运营影响
  • Real-time reporting and graphic displays to better meet demand
  • Trip history details with interactive visual aids to manage incidents and follow-up actions
  • Extensive use of self-service web booking by high schools, nursing homes and hearing-impaired customers
  • Elimination of driver early arrival complaints
数量效益
  • 100% increase in rides per hour for DRT vehicles
  • 40% increase in ridership with no change in the number of vehicles
  • 100% GPS-verified stop arrival and departure information

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