Eliminating Paper Enables Improved Business Performance and Cultural Transformation
公司规模
200-1,000
地区
- America
国家
- United States
产品
- Hertzler Systems GainSeeker Suite
- iPads
技术栈
- GainSeeker Suite
- iPads
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 远程监控系统
适用行业
- 消费品
适用功能
- 商业运营
- 质量保证
用例
- 预测性维护
- 过程控制与优化
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Smoker Craft is a boat manufacturing company that faced significant challenges in managing and analyzing data due to their reliance on a paper-based system. The company had enormous amounts of data stored in filing cabinets and off-site locations, making it difficult to access and analyze in a timely manner. The legacy system provided no controls or standards, leading to inconsistent evaluations and data collection. Inspectors had to climb over boats to perform inspections, and any attempt to use the data required many hours of compiling, retyping, and sorting. This often resulted in solving the wrong problems due to the inability to see the big picture. The company operated using old data or handwritten notes, leading to cynicism, conflict, and apathy among employees.
挑战
Like many manufacturers, boat maker Smoker Craft had enormous amounts of data stored on paper, making it nearly impossible to access and analyze in a timely manner. The legacy paper system provided no controls or standards, leading to inconsistent evaluations and data collection. Inspectors had to climb over boats to perform inspections, and any attempt to use the data required many hours of compiling, retyping, and sorting. This often resulted in solving the wrong problems due to the inability to see the big picture. The company operated using old data or handwritten notes, leading to cynicism, conflict, and apathy among employees.
解决方案
Smoker Craft replaced their paper-based inspection process with iPads powered by Hertzler Systems GainSeeker Suite. The new system was custom configured to imitate the best parts of the paper-based system while providing intuitive and precise data collection. Inspectors can still climb over the boats to conduct their inspections, but now they tap iPad screens to log defect information. The system guides them through the inspection process, ensuring standard processes and operational definitions are followed. This makes the data more reliable and easier to train new inspectors. The new system also allows for rapid analysis and improved confidence in the data. Frey can now use GainSeeker’s powerful drill-down feature on Pareto charts to quickly identify the main areas requiring rework. The inspection process has become faster, and the data is now in a form that makes analyzing it very simple. Frey meets with his inspectors weekly to review the data in GainSeeker, ensuring they are focused on the correct areas.
运营影响
数量效益
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