计费和运营效率提升：Metro Transport Inc. 和 Axon Software 案例研究
适用行业
- 教育
- 铁路与地铁
适用功能
- 物流运输
- 销售与市场营销
用例
- 时间敏感网络
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Metro Transport Inc. 是一家位于密歇根州布莱顿的公司，专门从事沙子和砾石运输。由于系统过时，该公司在管理运营方面面临挑战，特别是随着销售额和门票数量的增加。他们每周处理 800-1000 张门票，而旧系统无法有效处理这一数量。该公司需要一个能够简化运营、提高效率并满足其特定需求的解决方案。他们在 Axon Software 中找到了这个解决方案，并于 3 月份采用了该解决方案。
挑战
Metro Transport Inc. 是一家位于布莱顿的运输沙子和砾石的公司，由于系统过时，在管理计费和运营方面面临挑战。该公司正在经历快速增长，销售额和门票数量在短时间内翻了一番。旧系统未集成，导致查找信息和重复输入数据非常困难。该公司无法通过电子邮件将发票发送给客户，并且必须手动记下发票号码来查找帐户信息，这非常耗时。门票输入过程也很麻烦，尤其是重复加载的情况下。该公司每周处理 800-1000 张门票，而旧系统无法有效处理这一数量。
解决方案
Metro Transport Inc. 在 3 月份采用了 Axon Software，从老式系统过渡到更加集成的系统。 Axon Software 提供了一种更有效的方式来管理计费和运营。该软件允许公司直接通过电子邮件将发票发送给客户，从而节省时间并提高效率。它还可以更轻松地查找帐户信息并返回到上一个屏幕，从而无需手动记下发票号码。 “复制票据”功能简化了票据输入过程，这对于重复加载特别有用。该软件还提供了生成发票的灵活性，使公司能够满足特定客户的要求。例如，对于在同一工作中需要单独的沙子和泥土票的大客户，Axon Software 可以生成这些票，而无需运行单独的发票。
运营影响
数量效益
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