Diligent > 实例探究 > EDENS 客户案例

EDENS 客户案例

公司规模

1,000+

地区

America

国家

United States

产品

Diligent Board and Leadership Collaboration solution

技术栈

Cloud-based CRM platform
Digital signatory tools

实施规模

Enterprise-wide Deployment

影响指标

Customer Satisfaction
Digital Expertise
Productivity Improvements

技术

应用基础设施与中间件 - 数据交换与集成
平台即服务 (PaaS) - 连接平台

适用功能

商业运营

用例

远程协作

服务

云规划/设计/实施服务

关于客户

EDENS 是一家零售房地产所有者、运营商和开发商，在美国各地拥有购物中心、杂货店和本地零售空间。该公司成立于 1966 年，总部位于华盛顿特区，经营着 125 多家零售物业，在南卡罗来纳州哥伦比亚、波士顿、夏洛特、亚特兰大、迈阿密、达拉斯和丹佛设有办事处。EDENS 是一家私人房地产投资信托公司，拥有三家机构所有者：摩根大通资产管理公司、纽约州教师退休系统和黑石集团。

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挑战

EDENS 是一家私人房地产投资信托公司，拥有三家机构所有者：摩根大通资产管理公司、纽约州教师退休系统和黑石集团。因此，该公司对董事会会议和协作的需求与上市公司不同。这三家机构投资者不仅必须安全地访问董事会文件、同意书和其他信息，而且还需要与各自团队中的非董事会成员共享访问权限。在采用 Diligent 平台之前，EDENS 及其行政人员每次董事会会议都要创建和分发纸质董事会手册，并通过电子邮件分发同意书，这带来了后勤和生产问题。

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解决方案

EDENS 利用 Diligent Board and Leadership Collaboration 解决方案集中了董事沟通以及同意和历史行动的跟踪。借助这个集中式报告平台，EDENS 可以轻松为其利益相关者维护准确的数据存储，而无需人工监督。公司的所有投资者都可以快速访问做出明智决策所需的信息。通过使用 Diligent Board and Leadership Collaboration 解决方案，EDENS 消除了这一后勤挑战，取而代之的是更高效的董事会管理流程，让董事可以访问实时文件、历史会议记录和投票结果。

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运营影响

EDENS produced and transported dozens of board books to every quarterly meeting, following up after the fact with conference calls for consents and other board actions. By using the Diligent Board and Leadership Collaboration solution, EDENS eliminated this logistical challenge and replaced it with a more efficient board management process that provides directors with access to real-time documents, historical meeting minutes and voting results.
Given EDENS' unique board structure, its investors need the ability to share board documents beyond the directors themselves. With Diligent, any documentation or reports that the company's private equity owners need to review are easy to access from anywhere and are protected with secure encryption.
The fact that EDENS had already adopted Diligent before COVID-19 made the transition to remote board meetings that much easier. The company and its investors were already delivering documents and producing consents on the platform, so the only thing that needed to change during the pandemic was the introduction of virtual board meetings. Everything else at that point was business as usual.
Diligent has helped EDENS live up to its ESG commitments by simplifying governance at the board level, enabling the company to take bold steps toward its sustainability and diversity goals with the confidence that its governance and regulatory needs are met.

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