Vonage > 实例探究 > Ebury 通过 Vonage 解决方案加速销售增长

Ebury 通过 Vonage 解决方案加速销售增长

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技术
  • 基础设施即服务 (IaaS) - 云数据库
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 建筑物
  • 电信
适用功能
  • 质量保证
  • 销售与市场营销
用例
  • 租赁金融自动化
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
  • 系统集成
关于客户
Ebury 是一家快速扩张的金融科技公司,销售额逐年翻倍。他们为中小企业提供贷款、货币和支付解决方案,并在 20 个国家/地区设有 31 个办事处。
挑战
Ebury 缺乏跨辖区销售流程的可见性,从而减缓了业务发展。需要基于云的销售流程来进一步加速 Ebury 的增长。
解决方案
实施 Vonage Contact Center for Salesforce 和 Vonage Business Communications 是为了解决 Ebury 面临的挑战。
运营影响
  • The adoption of Vonage's solutions has led to several operational benefits for Ebury. The company now has a state-of-the-art cloud-based sales process that provides better information for decision-making with real-time dashboards to improve conversion rates and increase sales. The automatic call logging feature saves valuable time for the sales team, allowing them to prepare for the next call and improve success rates. The easy-to-access call recording feature has been vital in improving the performance of individual salespeople. The use of flexible caller line identification (CLID) has improved connection rates with prospects, and the implementation of gamification techniques has driven sales performance. The Vonage platform has also transformed the way Ebury handles inbound calls from its customers, improving customer experience.
数量效益
  • One global solution across 31 offices in 20 countries
  • Agile, flexible communications tools powering 200,000+ call minutes per month
  • Significant increase in the answer rate due to the use of local numbers when calling prospects

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