East Branch Engineering 使用 Shoptech 客户社区与其他店主建立联系
公司规模
11-200
地区
- America
国家
- United States
产品
- Shoptech E2 Software
技术栈
- Data Management
- Quality Control
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用功能
- 离散制造
用例
- 自动化制造系统
服务
- 软件设计与工程服务
关于客户
1989 年，Paul Guidotti 在自家地下室开办了自己的小批量复杂零件加工车间。27 年后，这家一人家庭企业已发展成为 East Branch Engineering，这是一家位于康涅狄格州的车间，拥有 14 名员工。East Branch 仍然专注于小批量复杂作业，但如今该车间为各行各业的客户提供服务，包括医疗保健、消费者，甚至高压电源。
挑战
2006 年，East Branch Engineering 迅速发展。这家工厂的客户、工作和行政任务都比以前多。多年来，East Branch 一直使用软件平台来管理调度、估算和其他重要功能。然而，随着业务量的增加，工厂发现软件的局限性太大，难以应付。数据无法在模块之间传输，因此需要进行大量数据输入和浪费时间的行政工作。他们很快就决定需要一个新的解决方案。
解决方案
他们的搜索很快将他们引向了 Shoptech 和 E2。据 Chris 说，很明显 E2 就是 East Branch 正在寻找的软件。他说：“E2 中的自动化功能非常方便。您只需输入一次数据，它便可立即在任何地方使用。我可以生成报价，然后我们将该信息存储在系统中，以便安排工作、订购材料以及我们需要做的任何其他事情。”如今，East Branch 几乎在车间的所有功能中都使用 E2。他们将其用于估算、调度、材料管理、质量控制等。Chris 说，他们唯一不使用 E2 的功能是客户关系管理。
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