Eagle River 供水和卫生区与 Nintex 简化运营
技术
- 基础设施即服务 (IaaS) - 公共云
- 传感器 - 电表
适用行业
- 城市与自治市
- 海洋与航运
适用功能
- 质量保证
- 仓库和库存管理
用例
- 智慧城市供水管理
- 泄漏与洪水监测
服务
- 系统集成
关于客户
伊格尔河供水与卫生区是一个位于科罗拉多州韦尔的政府组织。该区成立于 1996 年，是上鹰谷综合卫生区和韦尔谷综合水区合并后成立的。该区负责监管科罗拉多州伊格尔县东部 54,000 英亩的公共供水和废水处理系统。它拥有、运营和维护为韦尔镇提供服务的公共供水系统，还运营和维护为箭头、学士峡谷、海狸溪、贝里溪、科迪勒拉、爱德华兹和埃文等大都市区提供服务的公共供水系统。该地区的实验室部门只有四名员工，却为 10,000 名客户提供服务。
挑战
位于科罗拉多州韦尔的政府组织 Eagle River Water & Sanitation District 一直在与低效的纸质流程作斗争。该区负责监管科罗拉多州伊格尔县东部占地 54,000 英亩的公共供水和废水处理系统，为 10,000 名客户群提供服务，而实验室部门只有 4 名员工。手动数据输入、手写表格以及传统的电话和电子邮件通信不仅耗时而且成本高昂，每年消耗的资源相当于一名全职员工。该学区将纸质文件归档在 18 英里外的偏远仓库中，单程需要 30 分钟车程。在仓库中查找特定文件是一项艰巨的任务，通常需要工作人员筛选 10 年的盒装文件。这些流程的手动性质导致了组织无法再容忍的延迟、用户错误和质量保证风险。
解决方案
该学区求助于 Nintex Workflow 和 Nintex Forms 来简化流程并改进数据检索。 Nintex 平台使 Eagle River Water & Sanitation District 能够减少手动流程，从而减少在这些任务上花费的时间和资源。该平台还提高了工作流程创建的速度和效率，使学区能够根据需要轻松地重新调整工作流程的用途。数字表格的使用显着减少了对纸质表格的依赖，纸张使用量减少了 80%。该解决方案还消除了对远程物理仓库的需求，因为所有数据现在都可以数字化存档并在需要时轻松检索。这不仅节省了往返仓库的时间，而且使查找特定文档的过程更加高效且不易出错。
运营影响
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