技术
- 分析与建模 - 机器学习
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 水泥
适用功能
- 产品研发
用例
- 楼宇自动化与控制
服务
- 系统集成
客户
来源数据系统 (PDS)
关于客户
Provenance Data Systems (PDS)提供精确反馈,这是一套工具中的第二个解决方案,旨在让公司从客户那里获得实时反馈。 Pinpoint Feedback 不是一个“应用程序”,而是一个软件解决方案,它利用人们使用的通信方法让公司参与到新兴的会话商务领域。
挑战
PDS 希望在他们的应用程序与通用数据平台之间建立关系。这种关系将打破数据孤岛,并提供跨各种应用程序使用该数据的能力。 PDS 需要一个技术堆栈来适应应用程序和平台的集成,并帮助他们完成业务战略。
- 缺乏客户反馈
- 无法实施开源或基于 SaaS 的尖端软件
- 软件需要数据访问才能有效运行
解决方案
PDS 需要一个应用程序编程接口 (API) 驱动的解决方案,该解决方案不需要密集的工程来扩展和添加新应用程序。他们根据需要需要更广泛的资源池来支持与他们正在进行的业务战略相一致的技术堆栈。具体而言,PDS 需要在应用程序之间进行无缝数据传输,以收集客户反馈并为其客户提供卓越的用户体验。
运营影响
数量效益
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