国防部机构利用 NETSCOUT 增强运营可见性和用户体验
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG appliances
- nGenius 5000 Series Packet Flow Switch
技术栈
- Network Monitoring
- Packet-based Analysis
- Real-time Performance Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 网络与连接 - 网络管理和分析软件
适用行业
- 国家安全与国防
适用功能
- 离散制造
用例
- 网络安全
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
关于客户
客户是一家政府机构，提供高度专业化的情报服务，以支持该国国防部 (DoD) 保护国家公民和资源的努力。该机构依靠经过实地验证的信息技术 (IT) 环境来支持其领导层和在各种任务环境中服役的部署人员。随着新兴的远程服务交付挑战甚至引起国防部最高层运营的共鸣，该机构的 IT 可视性要求也发生了变化。
挑战
由于远程服务交付方面出现新挑战，该机构的 IT 可视性要求也发生了变化。当前安装的解决方案未能如承诺的那样提供网络可视性，也未能可视化整个机构运营的用户体验。该机构需要一种解决方案，能够持续监控最终用户体验，实时感知对战略性全球通信不利的损害，提供直观和压缩的 IT 工作流程以便快速分类，并支持基于全数据包捕获的历史分析和调查。该机构还倾向于一种基于数据包的、与供应商无关的解决方案，该解决方案可以与其他已安装的技术集成，同时还可以提高这些工具的使用率和价值。
解决方案
在选择 NETSCOUT 解决方案来改善服务交付以满足国防部级要求之前，该机构对各种方法进行了全面评估。该解决方案包括 nGeniusONE 服务保证平台，该平台提供对政府网络和应用程序性能的单一视图，同时还考虑最终用户体验。InfiniStreamNG 设备生成 NETSCOUT“智能数据”，以便在该机构大规模和多样化的网络环境中实现持续和统一的可视性。nGenius 5000 系列数据包流交换机 (PFS) 技术支持 100GB 网络速度，同时为 IT 团队提供高级链路聚合、数据包过滤和数据包传送功能。
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