AppFolio > 实例探究 > 做好物业管理:利用物联网提高效率和社区影响

做好物业管理:利用物联网提高效率和社区影响

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技术
  • 网络与连接 - 5G
  • 传感器 - 全球定位系统
适用行业
  • 建筑物
  • 电信
适用功能
  • 设施管理
  • 维护
用例
  • 库存管理
  • 时间敏感网络
服务
  • 系统集成
关于客户
Do Good Property Management 是一家位于爱达荷州博伊西的物业管理公司。该公司由 Chelsea Busnardo 于 2012 年创立,她年轻时就开始了房地产投资职业生涯。该公司管理着超过 204 个多户和单户单元。多善物业管理不仅仅是一家物业管理公司。它还致力于回馈社区。该公司创建了一个非营利组织“明天的冒险基金会”,并向该基金会捐赠了 5% 的收益。该公司的使命是为世界带来更多美好,无论是通过支持当地慈善机构还是指导其团队如何在房地产投资方面做出更明智的决策。
挑战
切尔西·布斯纳多 (Chelsea Busnardo) 是 Do Good Property Management 的所有者和创始人,随着她的房地产投资组合和家庭的壮大,她面临着重大挑战。除了管理财产之外,管理全职工作也变得越来越困难。她想创办自己的物业管理公司,以便有更多的灵活性和自由来追求自己的激情,包括花更多的时间陪伴孩子并回馈社区。然而,她知道她的公司很快就会无法管理少数几个部门。她需要一个可扩展的解决方案,不仅可以帮助她管理不断增长的投资组合,还可以让她专注于更有意义的工作。
解决方案
Chelsea 决定采用 AppFolio Property Manager,这是一个她可以成长的强大平台。 AppFolio 提供了全面、用户友好的移动解决方案,使她能够从任何地方管理她的财产。该平台内置的短信和电子邮件功能使与居民、业主和供应商的沟通变得异常容易。它还提供了所有通信的记录,这在发生争议时至关重要。此外,AppFolio 强大的会计系统简化了流程、节省了时间并提高了准确性,尤其是在报税季节。它还通过为所有这些文件提供集中位置来优化收集供应商 W-9 和保险的流程。此外,AppFolio 的按需工具帮助 Chelsea 提供了租客想要的客户体验,同时消除了效率低下的情况。
运营影响
  • Adopting AppFolio Property Manager has brought significant operational benefits to Do Good Property Management. The platform's user-friendly and mobile capabilities have allowed Chelsea and her team to manage their properties from anywhere, giving them the flexibility they need. The built-in communication features have strengthened human connection by enabling clear and efficient communication with renters, owners, and vendors. The robust accounting system has not only simplified processes and saved time but also increased accuracy, particularly during tax season. The on-demand tools have helped the company provide the kind of customer experience that today's renters want, thereby eliminating inefficiencies. Moreover, the platform has helped the company better serve their owners by providing a single system of record that they can access anytime. This has greatly contributed to maintaining transparency and building trust. Overall, AppFolio has given Chelsea more time to focus on what gives her purpose - being a better mom, helping those in need, and coaching her team.
数量效益
  • Saved three days of work during tax season by simplifying the process of gathering tax documents.
  • Enhanced communication efficiency with residents, owners, and vendors through built-in text messaging and emailing capabilities.
  • Provided 24/7 access to a single system of record for owners, enhancing transparency and trust.

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