DMS——持续的信息流
公司规模
1,000+
地区
- Europe
国家
- France
产品
- DocuWare
- APIC geographic information system
- Bell & Howell 500 SP high-definition scanner
- DIN-A0 HP 4200 color scanner
技术栈
- Document Management System
- Geographic Information System
- High-definition scanning
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 公用事业
适用功能
- 商业运营
用例
- 资产生命周期管理
- 基础设施检查
服务
- 数据科学服务
- 系统集成
关于客户
Lyonnaise des Eaux 成立于 20 世纪初，隶属于国际 SUEZ 集团。它是法国地方政府的首选合作伙伴，地方政府委托其负责所有水管理业务——从生产到配送、废水收集到净化。它还负责维护和记录配送网络，以及管理和归档所有技术文件和土地产权契约。该公司在穆然和蒙塔日设有两个区域中心。
挑战
在实施文档管理系统之前，Lyonnaise des Eaux 将其所有业务文档、技术文档和土地产权契约存储在物理文件中。查找特定文档是一个繁琐的过程，经常导致沮丧和浪费时间。并非所有文档都已编入目录，存储在地下室的文档从未编入索引，这使得检索更加困难。该公司需要一种解决方案，可以直接访问所有存档文档并与现有的 APIC 地理信息系统集成。目标是节省空间并让大量员工轻松访问所有文档。
解决方案
Lyonnaise des Eaux 在其 Mougins 和 Montargis 区域中心实施了文档管理系统 DocuWare。该系统安装在 24 台运行 APIC 地理信息系统的办公计算机和 16 台笔记本电脑上，可直接访问 DMS 中存档的所有文档。现在，所有新文档都由员工使用带自动送纸功能的 Bell & Howell 500 SP 高清扫描仪以及 DIN-A0 HP 4200 彩色扫描仪进行数字化。三名员工每周平均花费三到五个小时将文档归档到 DocuWare 中，90 名用户每周花费几个小时查阅中央档案中的文档。
运营影响
数量效益
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