使用 DocuWare 将温德姆镇数字化
公司规模
200-1,000
地区
- America
国家
- United States
产品
- DocuWare
技术栈
- Cloud Computing
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 城市与自治市
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
关于客户
温德姆镇是美国的一个市政府实体。该镇约有 16,000 名居民。镇书记官办公室拥有 300 名员工，负责存储和维护该镇各部门的所有记录。这包括处理和存储居民的文件，例如机动车和船只登记、狩猎和捕鱼许可证、人口普查维护以及结婚、出生和死亡证明。该办公室还保存选举和选民记录、董事会会议记录和历史文件，严格遵守该州关于妥善保留记录的规定。
挑战
温德姆镇的镇书记官办公室拥有 300 名员工，负责存储和维护该镇各部门的所有记录。这包括处理和存储该镇 16,000 名居民的文件，例如机动车和船只登记、狩猎和捕鱼许可证、人口普查维护以及结婚、出生和死亡证明。该办公室还保存选举和选民记录、董事会会议记录和历史文件，严格遵守该州关于妥善保留记录的规定。这些记录以实物形式存储在保险库室内堆放在金属架子上的贴有标签的纸板箱中。工作人员手动归档和搜索记录，每月花 7 到 10 天时间整理文件。
解决方案
当州法律批准电子记录保存时，镇书记员 Nicole Bottai 启动了一个数字化项目，以便更快、更有效地管理和检索记录。她选择 DocuWare 是因为其灵活的云功能、出色的在线评论和经过验证的简单易学性。有了 DocuWare，Bottai 和她的同事可以在五分钟内检索许多文档。使用 DocuWare 打印机功能，工作人员可以自动将文档“打印”到 DocuWare 系统 - 然后轻松索引和存储它，无需手动归档。办公室扫描并保存了现有的公共记录，包括选举记录、会议记录、镇报告、任命文件和法律案件。工作人员目前在 DocuWare 中存储了大约 26,000 份文件。镇书记员办公室旨在通过 DocuWare 将所有部门联机，以更好地为选民和社区发展主任提供服务。
运营影响
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