EcoOnline > 实例探究 > 数字化风险管理:Greener Ealing 案例研究

数字化风险管理:Greener Ealing 案例研究

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技术
  • 传感器 - 环境传感器
  • 传感器 - 液位传感器
适用行业
  • 教育
  • 回收与废物管理
适用功能
  • 维护
  • 采购
用例
  • 库存管理
  • 减废预测
服务
  • 系统集成
  • 培训
关于客户
Greener Ealing Ltd (GEL) 是一家地方当局公司 (LAC),成立于 2020 年 7 月,是伊灵议会新的废物和回收承包商。 GEL 旨在通过显着且持久地提高服务质量,成为伦敦领先的环境服务提供商之一。
挑战
作为一个为超过 350,000 名居民提供服务的新的独立组织,GEL 需要快速实施有效的系统来支持其员工并确保他们能够提供客户期望的服务。
解决方案
GEL 与 Info Exchange 合作创建了适合其特定需求的数字风险管理系统。他们实施了一个风险管理系统来记录事故,一个培训矩阵来跟踪员工培训,以及其他系统,例如库存和资产、审计和检查、培训请求以及文档库来支持数字化和改进流程。
运营影响
  • The implementation of these systems has provided a robust risk management framework for GEL, supporting their aim to provide sustainable, high-quality services to the borough. The Stocks and Assets system has already made its mark by making ordering far more efficient. Employees are now up to date with their training and feel a growing sense of pride in their work and the value they offer their community. The digitization of processes has not only improved efficiency but also eliminated the need for time-consuming paperwork. The partnership with Info Exchange has led to the development of more systems tailored to GEL’s needs, demonstrating a high level of collaboration and trust. More projects are in the pipeline, including the introduction of information dashboards and other products that could benefit the organization.
数量效益
  • Since July 2020, the number of risk-events being captured has risen significantly, providing a clearer idea of any risks.
  • The Stocks and Assets system has made ordering far more efficient, with operatives getting their equipment in a few days, not a week.
  • The new system is saving money as stock can be audited down to the last penny, meaning budgets are going further and being spent where needed most.

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