戴尔利用 nGenius 解决方案增强网络可视性
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGenius Solution
- InfiniStream Appliances
技术栈
- Network Monitoring
- Deep-Packet Capture
- Network Traffic Analysis
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 网络与连接 - 网络管理和分析软件
适用行业
- 电子产品
适用功能
- 商业运营
服务
- 系统集成
关于客户
戴尔是一家跨国信息技术公司，成立于 1984 年，总部位于德克萨斯州朗德罗克。该公司开发、销售和支持计算机及计算机相关产品和服务。作为一家知名的财富 500 强科技公司，戴尔在全球拥有超过 83,000 名员工。该公司的基础设施遍布全球，总部位于北美。戴尔的 IT 部门使用网络分析设备和免费软件实用程序来监控网络，但这些工具仅提供基本的网络信息。
挑战
跨国信息技术公司戴尔在监控其全球网络方面面临挑战。该公司使用的是网络分析设备和免费软件实用程序，这些工具仅提供基本的网络信息。由于缺乏详细信息，故障排除变得复杂且耗时。例如，如果用户报告应用程序性能缓慢，IT 团队必须先确定问题是软件问题、硬件问题还是网络问题，然后才能开始排除故障。这可能需要长达一周的时间，导致项目延迟或产品发货延迟。此外，IT 团队需要一种更好的方法来进行网络容量规划。如果不知道谁在使用网络以及他们如何使用网络，过度准备和准备不足都可能给企业带来高昂的成本。
解决方案
在选择 NetScout 的 nGenius 解决方案之前，戴尔的 IT 部门评估了几种用于监控网络流量的解决方案。该解决方案为应用程序和网络监控、容量规划、故障排除、故障预防和服务级别管理提供了高度可扩展且详细的网络信息。nGenius 分析模块分析 InfiniStream 设备收集的数据包流信息，以提供实时和历史网络和应用程序性能的清晰视图。在 NetScout 的帮助下，戴尔 IT 部门在其全球网络中部署了该解决方案。为了覆盖整个网络，戴尔在每个地理区域的远程位置和 1 级数据中心安装了 150 多台 nGenius 设备。nGenius 解决方案为戴尔 IT 部门提供了增强的网络管理功能、提高了性能并减少了停机时间。
运营影响
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