Delivering Reliability, Trust, and Service
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- 3PL Core Provider Program
- Dedicated Account Management Team
技术栈
- Intermodal Transportation
- Crossdock Consolidation Facility
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Cost Savings
- Productivity Improvements
技术
- 功能应用 - 运输管理系统 (TMS)
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 食品与饮料
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 预测性维护
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
关于客户
Jel Sert, known as the 'Makers of Fun Foods,' provides high-quality, high-value food products such as freezer bars, beverages, and desserts to some of the world's largest retailers. The company has been privately held for over 80 years and is level 2 SQF certified under the Global Food Safety Initiative (GFSI). Jel Sert's commitment to quality and safety has made it a trusted name in the food industry, serving a wide range of customers with stringent delivery requirements.
挑战
Jel Sert sought reliable transportation service and consistent freight costs and service levels for its seasonal, high-volume shipments. The company faced challenges with a diversified group of core transportation providers, leading to accountability issues and inconsistent freight rates and service levels. Jel Sert needed more consistent pricing, reliable transportation, improved customer service, increased shipping options, and dependable on-time delivery performance.
解决方案
In 2005, Jel Sert acquired a new customer that significantly increased their shipment volumes. The company's operations group worked with C.H. Robinson to proactively execute a Core Provider Program. C.H. Robinson became a dedicated core provider for arranging the transport of Jel Sert’s freezer bars, handling the increased shipment volumes, and establishing consistent pricing for every lane in the supply chain. C.H. Robinson's dedicated account management team helps Jel Sert solve daily transportation challenges, ensuring proper food safety protocols are followed from pickup to delivery. The collaboration includes evaluating shipments to determine the most cost-effective and timely means of transportation, converting truckload shipments to intermodal during peak seasons, and consolidating LTL into full truckloads during slower months. Dedicated resources at a crossdock consolidation facility further drive efficiencies in Jel Sert’s supply chain.
运营影响
数量效益
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