技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 传感器 - 环境传感器
适用行业
- 水泥
- 零售
适用功能
- 物流运输
- 维护
用例
- 对话机器人
- 库存管理
服务
- 系统集成
关于客户
Datalex 是一家总部位于爱尔兰的公司,提供统一的数字商务平台,将定价、购物、订单管理和客户洞察相结合,在旅行旅程的每个接触点提供具有竞争力和差异化的零售体验。 Datalex 的商务平台在 2014 年世界旅游奖中被评为“世界领先的旅游营销解决方案提供商”,为覆盖全球各个角落的超过 10 亿购物者的旅游市场提供支持。其客户包括一些全球最具创新性的航空零售品牌,如爱尔兰航空、Abacus、中国国际航空、越洋航空、布鲁塞尔航空、巴拿马航空、达美航空、雪绒花航空、惠普企业服务、捷蓝航空、菲律宾航空、SITA、瑞士航空国际航空公司、维珍航空、维珍澳大利亚航空、西部航空和西捷航空。
挑战
Datalex 是统一数字商务平台的领先提供商,面临着不良行为者窃取客户网站的重大挑战。此活动削弱了 SEO,吸引了追加销售和交叉销售机会,并增加了全球分销系统 (GDS) API 拉取成本。 Datalex 所在的旅游业特别容易受到此类活动的影响,因为其网站上提供了宝贵的数据。持续不断的抓取者从旅游网站窃取内容,将其发布在自己的网站上,并监控票价,以降低票价。 Datalex 的一家航空公司客户遭到深度挖掘攻击的轰炸,导致后端支付成本上升。即使是规模较小的客户站点,每天也会多次受到机器人攻击,导致速度减慢,甚至导致其离线。 Datalex 一直在使用 F5 Networks 的反机器人解决方案,但事实证明,该解决方案无法有效区分好机器人和坏机器人,而且管理起来很麻烦。
解决方案
Datalex 在 Imperva Bot Management 中找到了解决方案。与以前的解决方案不同,该解决方案由于其分级路径而能够检测更多。它能够阻止持久性抓取工具,而 F5 Networks 无法做到这一点。 Imperva Bot Management 提供了有关速率限制和签名检测的精细控制,而 F5 Networks 则没有。它还使用了设备指纹识别、每个域的 Web 流量的行为建模、自动 JavaScript 检测和其他高级浏览器验证工具。 Imperva 机器人管理的自动化水平在机器人检测解决方案中是独一无二的,使 Datalex 团队能够轻松设置容忍级别、限制,并指定如何阻止不良流量。一旦在网站上实施了 Imperva 机器人管理,它就能够阻止所有不良机器人。调整完成后,除了允许的刮刀之外,它消除了所有的刮刀。
运营影响
数量效益
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