Qlik > 实例探究 > Data is the golden thread of healthcare stability

Data is the golden thread of healthcare stability

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公司规模
1,000+
产品
  • Qlik Sense Command Centre
  • Qlik Alerting
技术栈
  • Data Analytics
  • Real-time Data Access
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Employee Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 预测分析
  • 分析与建模 - 实时分析
适用行业
  • 医疗保健和医院
适用功能
  • 物流运输
  • 质量保证
用例
  • 预测性维护
  • 实时定位系统 (RTLS)
服务
  • 数据科学服务
关于客户
The customer is a healthcare provider that caters to 365,000 people. They have a staff of 7,000 who deliver services across a 1,000 square mile catchment. The healthcare provider operates three hospitals as well as community healthcare premises.
挑战
The healthcare provider faces several challenges. They need to service a wide geographic area and reconcile financial constraints with growing demand. They also need to obtain real-time access to a single source of data, ensure adequate bed and staffing availability, combat bottlenecks and meet emergency demands, and view the status of all hospitals at a moment’s notice.
解决方案
The healthcare provider implemented the Qlik Sense Command Centre and Qlik Alerting. The Qlik Sense Command Centre provides instant access to real-time data, empowers users to self-service, provides workers with greater job satisfaction, highlights outliers and anomalies, ensures a more streamlined patient service, and creates increased staff engagement. Qlik Alerting enhances the command centre by calculating pressure points and escalation levels, reaching and increasing engagement with new staff groups, supporting live patient flow through inpatient admission alerts, providing proactive daily alerts for clarity and clear insight, promoting a mobile-first strategy, allowing staff to access apps remotely, and optimising user experience to drive user empowerment.
运营影响
  • Provides instant access to real-time data
  • Empowers users to self-service
  • Provides workers with greater job satisfaction
  • Highlights outliers and anomalies
  • Ensures a more streamlined patient service

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