Azuga > 实例探究 > Customer Success Story : Staybright Electric

Customer Success Story : Staybright Electric

公司规模

200-1,000

地区

America

国家

United States

产品

Azuga GPS units

技术栈

GPS technology

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements

技术

传感器 - 全球定位系统

适用行业

电网

适用功能

物流运输
维护

用例

车队管理
车载远程信息处理

服务

系统集成

关于客户

Staybright Electric is a family-owned, self-performing electrical service and commercial lighting company that has been in operation for over 21 years. The company specializes in retail, commercial, and industrial applications. Its mission is to deliver superior quality, while also providing excellent customer service to its customers nationwide. As a full-service provider, Staybright Electric not only helps big box retail clients complete major capital projects, but also delivers top of the line preventative maintenance programs with 24/7 emergency service. The company maintains a fleet of over 240 vehicles across the country ranging from boom trucks, to cargo vans and more.

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挑战

Staybright Electric, a family-owned electrical service and commercial lighting company, maintains a fleet of over 240 vehicles across the country. The company needed to keep track of all its vehicles seamlessly through GPS solutions to ensure productivity and customer satisfaction. However, their original GPS solution was expensive and forced them into long, extended contracts with high termination fees. The company also faced several instances where vehicles were stolen, and were hard to track down. It soon became clear that the old solution no longer met the needs of the fleet. What they needed was not only a better, cost-efficient solution for its growing fleet, but also a partner that would help it stay true to its mission of superior quality and service.

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解决方案

In late 2014, Staybright Electric partnered with Azuga and installed its plug and play GPS units across its fleet. Azuga offered a much lower price than their original vendor and the customer service they received was second to none. The management of the GPS fleet system as a whole was much easier with Azuga. Azuga’s plug and play functionality and self-diagnosing technology enabled Staybright Electric to quickly exchange devices, if necessary, on their own – saving both time and money for the company. As the size of Staybright Electric’s fleet continues to grow, Azuga’s cost savings ensure the company can continue to install GPS systems in all of its vehicles without breaking the bank.

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运营影响

Azuga’s plug and play functionality and self-diagnosing technology enables Staybright Electric to quickly exchange devices, if necessary, on their own – saving both time and money for the company.
Being able to keep track of its vehicles through Azuga’s GPS has helped the company out of crisis situations.
With Azuga, Staybright Electric’s safety manager is able to receive printouts regarding driver behavior in real time, helping improve the overall safety, cost efficiency and productivity of the fleet.

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数量效益

The vehicle was recovered within just three hours, unharmed.
Staybright Electric plans to utilize additional features offered by Azuga to further develop a fleet maintenance program in order to achieve additional safety, cost and productivity benefits for the fleet.

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