Cumberland waste gets a digital ‘pick me up’
公司规模
1,000+
地区
- Pacific
国家
- Australia
产品
- OneBlink Development Suite
- MS Flow
技术栈
- API Layer
- Custom Database
- Microsoft AD (Active Directory)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 功能应用 - 远程监控系统
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 城市与自治市
- 回收与废物管理
适用功能
- 商业运营
- 设施管理
用例
- 数字线程
- 过程控制与优化
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Cumberland Council is a local government authority in Australia responsible for providing a range of services to its residents, including waste management. The Council oversees kerbside clean-ups, dumped rubbish pickups, and other waste-related services. With a large and diverse population, Cumberland Council aims to deliver efficient and effective services to its community. The Council's waste management team includes both technical and non-technical staff who work together to ensure the smooth operation of waste services. The Council is committed to leveraging technology to improve service delivery and enhance the overall customer experience for its residents.
挑战
Cumberland Council faced significant challenges in managing their waste services, including kerbside clean-ups and dumped rubbish pickups. The primary issues were a lack of visibility and inefficient management of these services. The existing process was cumbersome, leading to poor customer experience and inefficiencies in job allocation to the waste services contractor. The Council needed a solution that could streamline the booking process for residents, improve job allocation, and provide valuable data insights into the efficiency and usage of the waste services operation. The goal was to rethink the kerbside collection process to enhance customer experience, streamline operations, and gain better visibility into the day-to-day running of the waste services.
解决方案
Cumberland Council partnered with OneBlink to develop a comprehensive solution using their 'code-optional' application development tools. The solution included three main components: a resident web app for booking clean-up services and reporting dumped rubbish, a Council staff app for managing and allocating customer booked jobs, and an app for the waste services contractor to access real-time job information. OneBlink also built and supported a custom-designed database to store all customer job data, which was integrated with the Council's existing property rates database. The data was made accessible to all three apps through an API layer, simplifying and standardizing access to customer job data. The solution provided increased visibility into the waste services operation, allowing the Council to generate reports, transfer data to their Business Intelligence tool, and gain deep insights from the underlying job and customer data. The applications were incrementally enhanced over 12 months to improve user experience and streamline the waste booking process further.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
Case Study
China Mobile Smart Parking
Smart Parking, powered by NB-IoT technology, is making it easier for drivers to find free parking spots. Cities can better manage their parking assets and maximize the revenue available to them as a result. Drivers searching for parking create congestion and pollution by circling and hunting for available parking. Smart Parking services are able to significantly ease these problems by guiding a driver directly to a parking space.
Case Study
Barcelona Case Study
Barcelona’s heavy traffic and its associated high levels of pollution were the primary factors that motivated some companies and universities to work on strategies for improving traffic in the city centre. Bitcarrier is one of the technologies involved in the In4Mo Project, whose main objective is to develop the applications that form the core of smart mobility, one of the fundamental pillars of the smart city concept.
