技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 消费品
- 金融与保险
适用功能
- 质量保证
用例
- 租赁金融自动化
- 时间敏感网络
服务
- 云规划/设计/实施服务
关于客户
Credit Sense 是一个平台,使消费者能够利用他们的数据来协商更好的交易、更快地联系服务并实现个人目标。该公司在一个安全、同意驱动的框架内运营,该框架使消费者能够了解他们与谁共享的内容,并根据他们的同意进行直接代理。 Credit Sense 开发了全面的数据聚合和分析解决方案,可解决贷方在评估客户的信贷和其他服务时面临的主要负担能力、合规性和风险管理挑战。该公司在澳大利亚、新西兰和加拿大开展业务,深受金融行业客户的信赖,在客户入职流程中发挥关键作用。
挑战
Credit Sense 是一个使消费者能够安全共享数据并更快地连接服务的平台,在管理云成本和诊断系统问题方面面临着重大挑战。该公司开发了全面的数据聚合和分析解决方案,以解决贷方在评估客户的信贷和其他服务时面临的主要负担能力、合规性和风险管理挑战。然而,该公司没有适当的监控工具,这影响了其管理 Amazon Web Services (AWS) 成本和快速诊断系统问题的能力。这对金融行业的客户产生了严重影响,他们依赖 Credit Sense 进行客户准入流程。
解决方案
Credit Sense 面临的挑战的解决方案是 New Relic,一种基于云的软件分析服务。该公司决定冒险尝试 New Relic,这一决定获得了丰厚的回报。 New Relic 的部署快速且无缝,只需不到 24 小时即可设置开箱即用的功能和仪表板。借助 New Relic,Credit Sense 能够快速识别异常情况并缩小问题发生的确切时间范围。该公司还使用 New Relic 根据其向客户提供的服务来索引其在 AWS 上的所有资源,并分配相关成本。这使得 Credit Sense 能够将其所有服务从最贵到最便宜进行排名,并根据每一项服务为客户和公司带来的价值进行健全性检查。这导致了某些服务的重新整合并删除了未使用的服务。
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