县级机构确保当地医院的云和基于 SaaS 的应用程序性能
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE solution
- InfiniStreamNG appliances
- nGenius Packet Flow Switches
技术栈
- Cloud and SaaS-based applications
- Virtual Desktop Infrastructure (VDI)
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 医疗保健和医院
适用功能
- 物流运输
- 维护
用例
- 预测性维护
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
作为 NETSCOUT 的长期客户，该县负责监管公立医院系统，致力于提供高质量、高效的医疗服务。该县的 IT 团队致力于提供积极的患者体验，并在整个数据中心和为社区服务的每家当地医院中保持患者服务的最佳性能。使用 nGenius® 企业绩效管理解决方案，他们能够将实时可见性从数据中心扩展到每个医院位置、云和其独特的 SaaS 应用程序，同时提供多供应商支持。
挑战
该县的医院对社区至关重要，为民众提供日常所需的关键护理。网络和应用程序性能的及时性和可靠性对于为该县的社区提供所需的医疗服务至关重要。IT 团队正在每个医院站点和数据中心位置、多个云和 SaaS 应用程序供应商以及 DMZ 和防火墙和负载平衡器的两侧进行性能监控。实时了解每个区域的性能将对故障排除工作非常有益。
解决方案
NETSCOUT 的 nGenius 企业性能管理解决方案使该 IT 团队能够持续监控其网络和关键应用程序的流量和性能。NETSCOUT 的与供应商无关的解决方案为他们提供了数据包级信息，以减少平均修复时间 (MTTR) 并迅速查明速度变慢的真正根本原因，无论是特定应用程序的流量瓶颈还是云和本地基础设施之间的连接中断。使用 InfiniStreamNG (ISNG) 设备、数据包流交换机 (PFS) 和 nGeniusONE 解决方案，该团队获得了以下每个位置的可见性：每个县医院站点及其数据中心的 WAN 链接，监控进出其网络的所有主要链接。DMZ、云和本地组件连接他们的混合基础设施并为他们的关键任务应用程序（即 Cerner EHR 和 HL7）提供支持。VDI 技术用于安全访问所有关键任务应用程序的前端。防火墙和负载均衡器的两侧。
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