COSMAX TRANSFORMS ENTIRE WAREHOUSE OPERATION with Manhattan Associates
公司规模
Mid-size Company
地区
- Asia
国家
- Korea
产品
- Manhattan SCALE
技术栈
- Warehouse Management System (WMS)
- ERP Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 仓库管理系统 (WMS)
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 消费品
- 零售
适用功能
- 仓库和库存管理
- 物流运输
用例
- 库存管理
- 仓库自动化
- 补货预测
服务
- 系统集成
- 软件设计与工程服务
关于客户
Cosmax is the largest Original Development Manufacturer (ODM) of cosmetic products in the Korean market. Founded in 1992, the company adheres to three key principles: Ethics, Science, and Aesthetics. Cosmax is renowned for its commitment to business best practices, continuous investment in world-class R&D, and contribution to society through health and beauty products. The company employs 282 staff and invests up to 7% of its annual revenue in R&D, developing up to 2,700 new skincare and makeup products each year. Despite its success, Cosmax faced challenges in warehouse management, prompting the need for a more sophisticated solution.
挑战
Cosmax faced significant challenges in their warehouse management processes, primarily due to the lack of strict standards of procedure (SOPs) and inadequate visibility across the supply chain. The in-house warehouse management system they previously used was not sophisticated enough to support the company's growth, leading to poor inventory accuracy and picking productivity. Additionally, there were considerable discrepancies between the inventories logged on their ERP system and the actual inventory in their warehouses. Cosmax also struggled with a high volume of slow-moving inventory, with almost 40% of their inventory being slow-moving. The company lacked an effective order picking process and was unable to forecast inventory returns from their production site, resulting in a high number of returned packaging materials.
解决方案
To address their warehouse management challenges, Cosmax decided to implement a warehouse management solution from an external vendor. After reviewing several vendors, they selected Manhattan SCALE due to its proven track record and breadth of capabilities. The primary objective was to maintain accuracy of both packaging materials and finished goods inventory, and to better manage the movement and storage of goods, including returned goods. Manhattan SCALE integrated well with Cosmax's existing ERP system, which was crucial for their decision. The implementation of Manhattan SCALE led to several critical improvements in Cosmax's warehouse operations. One significant improvement was the creation of the 'Case Round-Up Rule,' which allows inventory to be picked using case UOM and the FIFO rule. This rule ensures that only the required amount of inventory is picked and shipped, reducing the volume of returned goods. Additionally, Manhattan Associates helped Cosmax develop SOP manuals for all warehouse management processes, including picking. Another benefit was the 'put-away' rule, which ensures cases are allocated with a specific code or LPN, helping Cosmax strategically manage inventory storage in the warehouse.
运营影响
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