实现高效增长的完整流程自动化：Exacto 案例研究
技术
- 网络安全和隐私 - 安全合规
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 化学品
- 设备与机械
适用功能
- 质量保证
- 销售与市场营销
用例
- 库存管理
- 资产跟踪
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Exacto 是一家成立于 1981 年的公司，以推进助剂科学和开发可提高灌溉和农药应用经济性的创新技术而闻名。该公司专注于工程解决方案，旨在优化化学品、水和土壤的结合条件，创造丰富的农田和充满活力的景观。该公司所处行业受到严格监管，一直在寻找一种方法来改善整个公司的组织、责任和合规性。该公司总部位于威斯康星州沙龙乡村，拥有 55 名员工。
挑战
Exacto 是一家专门开发助剂和灌溉技术的公司，在改善所有部门的组织、问责制和合规性方面面临着挑战。该公司现有的 ERP 系统没有提供足够的工作流程管理功能。我们需要找到一个能够实现公司各个方面自动化的系统，包括销售、技术、营销、合规、研究和运营部门。该系统还需要及时满足内部和外部请求，同时记录流程的每个步骤。由于该公司位于威斯康星州沙龙乡村，天气和其他外部因素经常导致互联网问题，扰乱远程销售人员的工作流程，这进一步加剧了这一挑战。
解决方案
Exacto 于 2010 年实施了 Integrify Cloud，这是一个 100% 基于 Web 的工作流程管理解决方案。 Integrify 使该公司能够自动化请求并简化流程，提供表单创建、路由定义和跟踪工具。该解决方案最大限度地减少了数据输入并简化了审批和履行请求，消除了与人工纸张处理和电子邮件请求等劳动密集型流程相关的问题。该公司后来迁移到 Integrify 的云版本，以确保远程销售人员的系统正常运行时间。 Integrify Cloud 提供了安全的托管环境、实时工作流程和流程跟踪、增强的流程可见性以及客户品牌的流程门户。 Exacto 的所有 55 名员工都使用 Integrify 系统，公司几乎每项任务都通过它实现自动化，每月处理超过 225 个请求。
运营影响
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