适用行业
- 教育
适用功能
- 质量保证
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
新西兰社区学院是一家慈善培训机构,致力于为新西兰年轻人提供优质教育、技能和知识。作为教育提供者,他们接受新西兰资格认证局 (NZQA) 的检查,以衡量他们的教育表现以及评估和提高自我的能力。该组织正在寻求一种更有效、更一致的方式来管理其流程和系统,并提高其作为高等教育提供者的排名。
挑战
新西兰社区学院是新西兰的一家慈善培训机构,其纸质质量管理系统 (QMS) 面临着挑战。该系统非常耗时,并且经常导致不同站点之间的不一致。该组织还接受新西兰资格认证局 (NZQA) 的检查,该机构衡量其教育表现以及评估和提高自身的能力。在 2012 年的一次检查中,他们被评为“有信心”和 2 类提供商后,该组织意识到需要一种更好的方法来记录改进流程。
解决方案
新西兰社区学院采用基于云的业务流程管理 (BPM) 软件 Nintex Promapp 来取代纸质 QMS。该软件的风险附加组件非常适合该组织,因为它无需花费大量精力即可提示员工。改进的附加组件提供了一个捕获信息进行调查的平台。向 Nintex Promapp 的过渡非常简单,因为 QMS 使用相同的结构和语言。该软件使员工可以轻松访问最新的表格、政策和流程,并让每个人都能全面了解公司的发展方向。
运营影响
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