实例探究 > Collaboration in the cloud: How Lenovo is teaming with E2open to improve global supply chain execution

Collaboration in the cloud: How Lenovo is teaming with E2open to improve global supply chain execution

公司规模
1,000+
国家
  • China
  • Germany
  • Japan
  • United States
产品
  • ThinkPad
  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • IdeaCentre
技术栈
  • Cloud Platform
  • Automated Procurement Processes
  • Digital Key Ordering
  • Real-time Tracking
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 功能应用 - 企业资源规划系统 (ERP)
  • 平台即服务 (PaaS) - 连接平台
  • 平台即服务 (PaaS) - 数据管理平台
适用行业
  • 电子产品
  • Software
适用功能
  • 商业运营
  • 采购
用例
  • 数字孪生
  • 库存管理
  • 预测性维护
  • 远程资产管理
  • 供应链可见性(SCV)
服务
  • 云规划/设计/实施服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
关于客户
Lenovo is the world’s second-largest maker of personal computers (PCs) and is known for producing innovative products such as the ThinkPad® notebook, ThinkCentre®, ThinkStation®, ThinkServer®, IdeaCentre®, and IdeaPad® sub-brands. The company has a dominant position in China and has been expanding globally, outpacing the PC industry and nearly doubling its market share by 2011. Lenovo's expansion included key mergers and acquisitions, such as the German PC and consumer electronics company Medion and a joint venture with NEC to form the leading PC business in Japan. Lenovo's acquisition of IBM’s Personal Computing Division in 2005 for $1.75 billion marked a significant milestone, positioning the company as a global player in the PC space.
挑战
In 2005, Lenovo acquired IBM’s Personal Computing Division, which led to significant growth and revenue potential. However, the integration posed several operational challenges. Lenovo had to operate its global supply chain on legacy systems, which were expensive and lacked flexibility. The company needed to design and build a worldwide IT platform to transition from these legacy systems quickly and with minimal business disruption. The new platform required improved visibility, efficiency, and responsiveness to manage its growing trading network. Additionally, Lenovo aimed to drive business innovation, operational excellence, and unparalleled customer experience.
解决方案
Lenovo partnered with E2open to design and build a strategic, cloud-based solution for seamless information sharing, process management, and collaborative exception management. Lenovo deployed E2open’s any-to-any cloud platform, enabling data exchange in any preferred payload format and protocol. This automation allowed Lenovo to operate in a real-time, collaborative manner. E2open’s optimized onboarding methodology extended value to trading partners immediately, offering self-configuring connectivity options and eliminating costs associated with testing and infrastructure maintenance. Lenovo also focused on centralized procurement and software license management. By leveraging E2open’s solution, Lenovo gained direct control of strategic components purchasing, regardless of production location, using automated procurement processes from a single hub in Hong Kong. This capability enabled Lenovo to maintain market-competitive, volume-based pricing and the confidentiality of supply agreements. The procurement solution also supported Lenovo's global service network, enabling post-sale, warranty, and service providers to purchase materials at lower, pre-negotiated prices.
运营影响
  • Lenovo achieved improved cash conversion cycles and strengthened market competitiveness through reduced purchasing costs of core commodities.
  • The company improved supply assurance and supply allocation abilities, reducing cycle time on supplier responses from hours to minutes.
  • Lenovo integrated physical and digital networks for better customer value and faster product innovation, leveraging digital keys for software activation.
  • The E2open solution enabled Lenovo to buy and track digital keys, eliminating manual intervention and reducing risks of error and fraud.
  • Lenovo plans to leverage its cloud-based platform to design and execute a supply chain Control Tower program, featuring business intelligence workbench, executive dashboards, and automated resolution capabilities.
数量效益
  • Reduced onboarding time by 85%.
  • Reduced IT costs by 53%.
  • Reduced IT management costs associated with supplier integration by 70%.
  • Cycle time on supplier responses reduced from hours to minutes.

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