Clickstop 借助 Celigo 简化物流运营
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 电子商务
- 设备与机械
适用功能
- 物流运输
- 销售与市场营销
用例
- 租赁金融自动化
- 物料搬运自动化
服务
- 系统集成
关于客户
Clickstop 是一家位于爱荷华州厄巴纳的电子商务公司。该公司于 2005 年推出了 US Cargo Control，这是一个专注于卡车运输和运输设备的电子商务品牌。从那时起，Clickstop 已发展成为一家拥有 200 名员工、年收入接近 1 亿美元的公司。多次收购推动了这一扩张，如今 Clickstop 涵盖了多个行业的品牌组合。其旗下的主要品牌包括 EcoFoil、Fasteners Plus、Pepper Joe's、Clean Laundry 及其最初的旗舰产品 US Cargo Control。尽管管理着如此高的销量和庞大的品牌套件，Clickstop 团队仍然很精简，只有不到 10 人负责与供应链和电子商务所使用的系统相关的所有事务。
挑战
Clickstop 是一家拥有多元化品牌组合的电子商务公司，在管理其高销量和大型品牌套件方面面临着重大挑战。该公司已将 ERP 解决方案 (NetSuite) 与其前端平台 (Shopify) 分离，这需要数据在两个不同系统之间无缝移动。然而，他们使用的集成工具无法胜任任务，在自定义字段和用户访问方面出现了问题。经过一年的努力，让集成平台和各种解决方法的组合能够正常运行，Clickstop 决定回到他们之前的 iPaaS 合作伙伴 Celigo。这一决定的推动因素是 Celigo 深厚的 NetSuite 专业知识以及帮助 Clickstop 积极实现其四个主要业务目标的潜力：实现预算的 GPA 和费用、最大限度地提高自动化和效率、成为卓越的互联网营销人员以及建立良好的工作场所文化。
解决方案
Clickstop 从 Celigo 购买了 Shopify 集成，接下来将目光投向亚马逊和 eBay。他们从 12-14 个自定义流程开始，并利用 Celigo 的支持服务，这使他们在初始设置期间免于犯耗时的错误。该团队甚至在 Clickstop 内部聘请了一名 Celigo 系统管理员，并通过 Celigo 大学建立了自己的产品知识。 Clickstop 发现 Celigo 比其他工具更加直观，并且开发人员负担更少。尤其是营销团队能够快速上手并开始自行添加产品信息。 Clickstop 还发现了 Celigo 的一个意想不到但有用的用途：为自定义 PDF 阅读器提供支持。这一举措帮助 Clickstop 在实现自动化和效率最大化的目标方面取得了重大进展。
运营影响
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