CIVICA CASE STUDY: BI solution helps libraries and educational facilities streamline data to deliver actionable insights.
公司规模
Large Corporate
地区
- Asia
- Pacific
国家
- Australia
- Singapore
产品
- Spydus
- Yellowfin
技术栈
- Business Intelligence (BI)
- Data Analytics
- Mobile BI
- Embedded BI
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据可视化
- 分析与建模 - 预测分析
- 功能应用 - 远程监控系统
适用行业
- 教育
适用功能
- 商业运营
- 质量保证
服务
- 软件设计与工程服务
- 系统集成
关于客户
Civica is a market leader in specialist software systems and business process services, helping professionals across various industries worldwide to transform and improve business processes. Their clients include educational institutions, libraries, local governments, and public safety industries. Civica's software solutions are used extensively in libraries across Australia and over 360 Ministry of Education schools in Singapore. Their established Library Management System, Spydus, has been a cornerstone in providing reporting tools for many years, and they have partnered with Yellowfin to enhance their BI capabilities.
挑战
Libraries and educational facilities generate vast amounts of data that need to be easily analyzed and translated into meaningful insights. Civica recognized the demand for an easy-to-use BI tool that enables library managers and council staff to ask better questions of collected information, facilitating system and policy improvements. Civica’s established Library Management System, Spydus, provided a set of reporting tools for many years. However, increasing reporting obligations highlighted the need for additional functionality and flexibility to meet the needs of today’s multi-faceted library and educational environments.
解决方案
Civica partnered with leading BI platform Yellowfin to deliver a solution in mobile, collaborative, and embedded BI. The Civica software, powered by Yellowfin, collects data across various categories, including library circulation, customer demographics, stock inventory, and financial information. It delivers customized, easy-to-digest reports that allow managers to detect trends and changes in library activity at a glance. In educational applications, the tool turns data into meaningful paths-to-action for improving school systems, policies, and analyzing student growth at an individual level. The solution allows easy analysis from any device, delivering fact-based insights that assist in developing stronger capabilities and business practices, transforming existing library management systems, and enhancing service delivery.
运营影响
数量效益
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