City of Austin Enhances Financial and Operational Efficiency with MicroStrategy BI Solution
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- MicroStrategy
- Visual Insight
- MicroStrategy Mobile
技术栈
- Business Intelligence (BI)
- Data Visualization
- Mobile BI
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
- Innovation Output
技术
- 应用基础设施与中间件 - 数据可视化
- 分析与建模 - 预测分析
- 功能应用 - 远程监控系统
适用行业
- 城市与自治市
适用功能
- 商业运营
- 质量保证
服务
- 系统集成
- 软件设计与工程服务
- 培训
关于客户
The City of Austin, known as the Live Music Capital of the World, is the seat of Texas state government and home to the University of Texas. With a fast-growing population of about 800,000, it is the 11th most populous city in the United States. Austin is a community of unparalleled creativity and progressivism, making it a technologically savvy city with a focus on cost-effective innovation. The city’s Financial Services Department is responsible for managing the city’s financial operations, including budgeting, capital expenditure, and finance applications. The department aims to foster visibility and efficiency through highly intuitive ad hoc reporting and a unified business intelligence platform.
挑战
In 2012, the City of Austin’s Financial Services Department received national recognition for an integrated financial portal that provided citizens and staff access to detailed information about the city’s financial operations. Despite this, internal users struggled to access the data they needed. The city’s databases consisted of a combination of home-grown ERP systems and other custom applications, making the process of integrating data for ad hoc reporting extremely time-consuming. This redundancy in user requests for similar types of reports caused the IT department to shift their focus from systems management to answering specific user questions. Every departmental group was attempting to do BI on their own, which was costly from both a maintenance and service perspective. The City of Austin decided it was necessary to look into purchasing an existing off-the-shelf analytics platform.
解决方案
The City of Austin’s financial department began the rigorous process of procuring a new BI solution with a corporate-wide vision in mind. After bringing together key players from each departmental group, the city determined its critical BI requirements to be ease of use for business users, ease of deployment, and holistic functionality. They chose MicroStrategy for its organically grown architecture, which required little to no back-end development and fewer resources. With MicroStrategy, the City of Austin has a standard reporting platform providing citywide data integrity as all reports are created accessing the same data sets and definitions. Through the use of MicroStrategy’s visual data discovery tool, Visual Insight, the organization has been able to push ad hoc reporting down into the workforce. Users are now empowered to quickly and easily satisfy their own reporting needs, freeing the IT department to focus on more value-added work. The city is also experimenting with MicroStrategy Mobile functionality in the field to collect code compliance infraction data on properties.
运营影响
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