CIFM Makes the News in Scotland
公司规模
1,000+
地区
- Europe
国家
- United Kingdom
产品
- ARCHIBUS
- ARCHIBUS Furniture & Equipment Management
- ARCHIBUS Space Management
- ARCHIBUS Building Operations Management
技术栈
- ARCHIBUS
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资产管理系统 (EAM)
适用行业
- 零售
适用功能
- 商业运营
- 设施管理
用例
- 资产健康管理 (AHM)
服务
- 软件设计与工程服务
- 系统集成
关于客户
John Menzies Wholesale is a division of the John Menzies Group, specializing in the distribution of magazines and newspapers. The company serves 24,000 retail customers every morning, distributing 50 million copies of publications per week. The company recently moved to a new headquarters in Edinburgh Park, designed to support a technology-driven, competitive future. The new building spans 4,776 square meters and features open-plan work areas, an atrium, meeting and hospitality areas, energy-efficient heating and ventilating, a lighting control system, and IT infrastructure and communications. The company also operates 46 branches across the UK, all of which are being reorganized to align with the same business objectives.
挑战
John Menzies Wholesale faced significant challenges in maintaining high-quality service amidst unprecedented changes in the UK news market. The company was transitioning from a 1930s building to a new, technologically advanced headquarters. The new building's design and functionality were critical to the company's mission to become a marketing-led business. John Tucker, the newly appointed Facilities Manager, had to ensure that the facilities management (FM) services for the headquarters and 46 branches met the same high standards. His responsibilities included building maintenance, office cleaning, catering, security, health and safety, fire procedures, mail room, switchboard, reception, space planning, and procurement of supplies, equipment, and furniture. Aligning the FM function with the central business mission, Tucker decided to implement a computerised system to provide greater control, flexibility, and development potential.
解决方案
To address the challenges, John Tucker implemented a Computer Integrated Facilities Management (CIFM) system from MASS Information Systems. The chosen software, ARCHIBUS, offered modules that could be purchased individually to meet specific initial requirements. The ARCHIBUS Furniture & Equipment Management module was acquired to track and organize furnishings in the headquarters and branch offices. This module allowed the company to control the location of assets and ensure effective positioning of furniture and equipment. The Space Management module was also implemented to manage space utilization and identify under- and over-utilized areas. Additionally, the Building Operations Management module was acquired to manage the maintenance of the new headquarters and branch offices. The system was customized to generate work orders in a specific format, featuring the company logo, and to process around 40 work orders per day through a central help desk function. The system also enabled the company to determine levels of expenditure for all aspects of maintenance and control contractor costs.
运营影响
数量效益
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