实例探究 > Cifarma Earns Client Trust in Document Management and Maintenance with SoftExpert

Cifarma Earns Client Trust in Document Management and Maintenance with SoftExpert

公司规模
1,000+
地区
  • America
国家
  • Brazil
产品
  • SE Document
  • SE Maintenance
技术栈
  • Online Document Management
  • ERP Integration
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 计算机化维护管理系统 (CMMS)
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 药品
适用功能
  • 维护
  • 质量保证
用例
  • 监管合规监控
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Founded in 1999, Cifarma is a pharmaceutical company that produces a wide range of medications, including liquid medications like syrups and oral solutions, semi-solid medications like creams and ointments, and an entire line of hormones. The company operates from a 100,000 m2 industrial facility and has a portfolio of 91 products divided into three commercial lines: Pharma, MIP & Consumer, and Mabra. Cifarma also outsources production to other laboratories and serves more than 30 therapeutic classes through 50 exclusive and semi-exclusive distributors.
挑战
The accelerated growth of the company and search for competitiveness prompted Cifarma to seek an efficient online document management system with cutting-edge resources. They needed to save time and boost efficiency in document control while also managing equipment maintenance effectively. The company faced challenges in unifying processes across its units, ensuring document security, and complying with regulatory norms.
解决方案
Cifarma adopted SoftExpert solutions, specifically SE Document and SE Maintenance, to address their challenges. These solutions provided the tools needed to improve the unification process at their units, allowing for the sharing of common documents while protecting private files. The solutions enhanced the security and efficiency of Cifarma's Quality System document management, enabling control over the creation, revision, and cancellation of documents. The user-friendly search function improved document visibility among employees from different sectors. Additionally, the solutions automated document indexation, storage, publication, and distribution processes, ensuring immediate access to the latest document versions across the company.
运营影响
  • Controls equipment maintenance and the time required for the same.
  • Guarantees improved productivity and management of maintenance activities.
  • Automates document indexation, storage, publication, and distribution processes.
  • Boosts document management productivity.
  • Ensures immediate access to the latest document versions in any sector of the company.
数量效益
  • Compliance with the requirements established by current regulatory norms.

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