Central Washington University Gets SMART With WebFOCUS
公司规模
1,000+
地区
- America
国家
- United States
产品
- WebFOCUS Bundle for Higher Education
- ReportCaster
- RStat
- Active Technology
技术栈
- Oracle PeopleSoft
- Microsoft Access
- IBM SPSS
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用行业
- 教育
适用功能
- 商业运营
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
关于客户
Established in 1891, Central Washington University (CWU) is a four-year public university located about 100 miles from Seattle. This prestigious institution of higher education has approximately 11,000 students, offers more than 150 majors, and graduates about 2,500 students each year. CWU has 478 full-time faculty, 174 part-time faculty, and 500 administrative staff. Until recently, CWU relied heavily on an Oracle PeopleSoft enterprise resource planning (ERP) system for most of its reporting activities, but it was a slow, laborious, and paper-intensive process.
挑战
Central Washington University (CWU) was heavily reliant on an Oracle PeopleSoft enterprise resource planning (ERP) system for most of its reporting activities. However, the process was slow, laborious, and paper-intensive. Some queries took 20 minutes or longer to execute, which impacted the performance of the ERP system and sometimes caused it to crash. Keeping up with state and federal compliance requirements was particularly difficult. For example, one report for the Public Centralized Higher Education Enrollment System (PCHEES) included hundreds of pages and took eight months to produce. The university also had to create large reports for U.S. News & World Report, ACT, and Petersons. This meant the reporting team had to respond to dozens of public requests from state agencies and create more than 100 internal reports each year.
解决方案
To provide more speed and flexibility to these reporting activities, the university acquired business intelligence (BI) technologies from Information Builders in one integrated package. The WebFOCUS BI platform permits them to sort, summarize, drill into, and visualize data through interactive displays. Since installing WebFOCUS, DePaepe and his team have dramatically streamlined campus reporting activities. They have developed WebFOCUS dashboards as part of a self-service BI environment called Student Metric Analytic Reporting Tool (SMART). These dashboards include standard reports as well as a self-service reporting environment that allows the faculty and staff to help themselves to the information they need. Available to all faculty and staff on campus, SMART currently includes 18 WebFOCUS dashboards and four WebFOCUS Active Technology reports. Data is derived from a data warehouse and three data marts that contain data from PeopleSoft, Data 180, MAP-Works, and Adirondack, as well as from external sources such as Pearson, National Survey of Student Engagement (NSSE), and Faculty Survey of Student Engagement (FSSE).
运营影响
数量效益
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