CenterEdge Software 利用 GoodData 帮助娱乐和游乐行业应对新挑战
公司规模
200-1,000
地区
- America
国家
- United States
产品
- CenterEdge Software
- CenterEdge Business Intelligence
- GoodData
技术栈
- Business Intelligence
- Data Analytics
- Cloud-based tool
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
适用功能
- 商业运营
用例
- 预测性维护
- 过程控制与优化
服务
- 数据科学服务
- 系统集成
关于客户
CenterEdge Software 是一家提供综合平台的公司，用于管理娱乐行业业务的各个方面。该公司的解决方案受到美国和国外娱乐行业领导者的信赖，可帮助他们的业务提高效率和盈利能力。CenterEdge Software 自 2004 年开始营业，总部位于北卡罗来纳州罗克斯伯勒。该公司的平台可帮助处理从销售点到在线售票、派对预订和有针对性的营销等所有事务。该公司的客户包括家庭娱乐中心 (FEC)、游乐园、水上乐园和其他景点。
挑战
CenterEdge Software 是一家提供综合平台来管理娱乐行业业务各个方面的公司，该公司正在寻找一种新的分析工具。其目标是找到一种解决方案，可以提取原始数据并以视觉上吸引人且有意义的方式呈现给用户。该公司希望为其客户提供一个平台，该平台可以提供切实的见解并回答具体问题，以帮助简化业务运营并提高盈利能力。随着 COVID-19 疫情的爆发，企业必须适应新的法规和安全预防措施，这加剧了这一挑战。
解决方案
CenterEdge Software 于 2017 年转向 GoodData 来支持其内部分析并为客户提供先进而灵活的解决方案。该团队开发了 CenterEdge Business Intelligence，可帮助公园所有者和总经理可视化大量数据点，包括每周门票销售、盈利能力、员工人数、员工效率等。GoodData 传输和提取所有以前的数据，使客户能够跟踪同比数据并比较历史指标。该平台提供详细的入场数据，帮助家庭娱乐中心和游乐园决定何时保持开放或提供折扣以促进游客。它还重点介绍了每个设施及其景点的游客人数和使用情况，并确定了优化效率和确定时间表的领域。
运营影响
数量效益
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