Castolin Eutectic Builds Holistic View of Compliance With Suite of NAVEX One Platform Products
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- Japan
- Russia
- Switzerland
产品
- NAVEX One GRC Software
- EthicsPoint Incident Management
- NAVEXEngage Software for Online Ethics & Compliance Training
- NAVEX ESG
技术栈
- Compliance Management Software
- Incident Management Software
- Online Training Software
- ESG Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Cost Savings
- Customer Satisfaction
技术
- 分析与建模 - 数据即服务
- 应用基础设施与中间件 - API 集成与管理
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 商业运营
- 人力资源
用例
- 监管合规监控
- 远程协作
服务
- 云规划/设计/实施服务
- 数据科学服务
- 系统集成
关于客户
Castolin Eutectic is a leading wear protection company that provides sustainable solutions and a full range of consumables, equipment, and services in Maintenance & Repair welding, brazing, and coating technologies globally. The company is a technology and application know-how leader, increasing industrial components’ lifespan, maximizing plant uptime, and optimizing total cost of ownership for approximately 40,000 customers around the world. With over 100 years’ experience, Castolin Eutectic has outstanding brand recognition and a reputation for technological competence and reliability. The company has the largest and best trained in-house sales force, with unique technical capabilities covering all relevant industries worldwide (cement, oil and gas, iron and steel, power generation, recycling, and mining). It has a broad and highly diversified customer base with long-standing and intimate relationships supplying and servicing over 50 industries across the globe.
挑战
Castolin Eutectic, an industrial Maintenance and Repair technology company, needed a more holistic view of its compliance strategy. The company required a new code of conduct, compliance with the incoming EU Whistleblowing Directive, and an ESG framework to effectively manage how it measures multiple important factors. The company's most recent code of conduct was outdated and needed a new version that complied with regulations and would overcome barriers between regions. Castolin Eutectic was also in need of an incident management platform, as required by the EU Whistleblowing Directive. The challenge was finding a cultural fit across different regions, as not every market felt it would be suitable. Other parts of this revamp were to educate employees about ethics and compliance, to improve the organization’s culture and for its compliance suite to be effective.
解决方案
NAVEX worked closely with Castolin Eutectic to design an interactive PDF code of conduct as a source of work standards information. The code incorporated policies, ethics training, behavioral expectations, and hotline reporting communication to reinforce values and regulatory requirements. To comply with the upcoming EU Whistleblowing Directive, NAVEX introduced EthicsPoint across the business. This whistleblowing hotline service provides employees, customers, and suppliers with a safe place to speak up about workplace concerns. NAVEXEngage, NAVEX’s online ethics and compliance training solution, provides legally vetted and topical content that helps with compliance and employee adoption. Training addresses compliance, conduct, employment law and information security risks. The online platform is available in multiple languages and is easy for employees to access, wherever and whenever is most convenient to them.
运营影响
数量效益
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