Cash Converters Gains Holistic View of 400 Servers and 135 Applications with New Relic
公司规模
Large Corporate
地区
- Pacific
国家
- Australia
产品
- New Relic
- Windows Azure Compute
- SQL Database Platform
技术栈
- .NET framework
- Azure
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 零售
适用功能
- 离散制造
- 质量保证
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Cash Converters International Ltd is a franchised retailer and micro-lender specializing in the sale of second-hand goods. The company was founded in Western Australia in 1984 and has since grown into a network of more than 700 retail locations in 21 countries. Cash Converters' Point of Sale System is built in the .NET framework and run on the Windows Azure Compute & SQL Database Platform. The company's IT team is responsible for monitoring the application performance of their system, which includes 400 servers and 135 applications.
挑战
Cash Converters' IT team faced a challenge in application monitoring. They were using Azure monitoring and application log files to diagnose emerging issues, but these tools did not provide end-to-end application insight. They lacked visibility into network I/O, disk I/O, CPU, memory, application throughput, and how their application consumed system resources and behaved. When a problem arose, they couldn't be sure if it was a database issue or an application issue. They were essentially flying blind. They developed application instrumentation for lower-level insight into granular performance issues, but still lacked a system-wide view. They needed a more holistic approach to monitoring the performance of their application.
解决方案
Cash Converters worked closely with the Data Platform Customer Advisory Team at Microsoft, who recommended New Relic. They deployed the software and were able to monitor 400 servers and 135 applications. New Relic was quick and easy to deploy, and it provided a holistic view across their entire system. The team uses New Relic on a day-to-day basis as an overall health indicator, gaining near real-time insight into problem areas that demand immediate attention. They depend most heavily on their New Relic dashboard, which displays applications in order of general health. They also use the Apdex score to make sure that they're hitting their response-time goals, along with the App Map to see both the performance of the database and the performance of their data warehousing apparatus.
运营影响
数量效益
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