Case Study: Time Management Training Client
公司规模
1,000+
地区
- America
- Asia
- Europe
国家
- Japan
- United Kingdom
- United States
产品
- Fastpath Assure
- Audit Trail
- Segregation of Duties
技术栈
- Microsoft Dynamics 365 for Finance & Operations
- ERP Systems
- Cloud-based Systems
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- Professional Service
适用功能
- 商业运营
- 人力资源
用例
- 网络安全
- 库存管理
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
The customer is a leading provider of time management training and assessment services for organizations and individuals across the globe. As a publicly traded company with more than 100 direct and partner offices in more than 160 countries and territories, they must have the same level of expertise and commitment to excellence in their own internal operations. The customer is committed to helping organizations achieve transformative, lasting results. This not only requires a staff of experts in leadership, execution, productivity, trust, sales performance, customer loyalty, and more; but also a robust and efficient internal operation system.
挑战
The customer, a leading provider of time management training and assessment services, was operating on older technology ERP for many years which was stable and had been doing the job adequately, thanks to the 90s mentality of, “If you need it to do something else, customize it.” But, as everyone who has worked with customized software knows, there comes a time when heavy customizations outlive their usefulness. The customer selected and was in the midst of implementing Microsoft Dynamics 365 for Finance & Operations (D365FO), a cloud-based ERP system, which would put the company on the path to transformation, handling complex processes and those processes brought over by previous mergers. And true to the company’s culture of going beyond “good enough,” employees had very high expectations about ensuring a quality customer experience. This event spurred the search for an audit trail tool, as the company’s current solution (HelpSystems) did not have an offering for D365FO.
解决方案
The customer's IT Audit Manager set aggressive goals: She wanted not only to bring the company’s audit technology up to speed along with the ERP system, but she wanted to ensure future audits came as close to a “non-event” as possible. Specifically, she wanted to have a new tool in place by the end of the fiscal year. More importantly, she wanted to be able to say there were no high- or medium-risk issues found in the audit, and with only a few low-risk issues. These were aggressive goals, but being a publicly traded company, there was a great deal at stake—so those goals were important. Whichever tool she selected had to meet Sarbanes Oxley (SOX) requirements – and FAST. Strong recommendations from the company’s IT general control auditors who reported their other clients were very happy with Fastpath Assure®—along with agreement from the company’s external auditors— prompted her to consider Fastpath as an option.
运营影响
数量效益
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