实例探究 > Case Study – 21st Century HealthCare, Inc.

Case Study – 21st Century HealthCare, Inc.

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • ProcessPro’s ERP
  • Warehouse Management Solution (WMS)
  • Business Intelligence (BI)
  • Advanced Scheduler
  • EDI
技术栈
  • ERP
  • WMS
  • BI
  • Advanced Scheduler
  • EDI
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 药品
  • 医疗保健和医院
适用功能
  • 离散制造
  • 质量保证
  • 仓库和库存管理
用例
  • 库存管理
  • 监管合规监控
  • 需求计划与预测
服务
  • 系统集成
  • 软件设计与工程服务
关于客户
21st Century HealthCare, Inc. is one of the largest international manufacturers of dietary supplements in the United States. They manufacture a wide range of products including vitamins, minerals, herbal extracts, weight management products, herbal teas, and pet nutraceuticals from their Animal HealthCare Division. With offices in seven strategic locations around the globe, 21st Century vitamins and nutritional products are sold in more than 50 countries and labeled in over a dozen languages.
挑战
21st Century HealthCare, Inc. was in search of an ERP solution that was industry-specific, cutting-edge, and capable of offering product modifications to meet their needs. They also required a software company that had a quality support team. The pharmaceutical industry was experiencing increased regulatory requirements of current Good Manufacturing Practices (cGMP) and Food and Drug Administration (FDA) documentation, and 21st Century needed an ERP solution that would provide sound reporting standards. They also desired more inventory control to increase the productivity of the manufacturing process.
解决方案
21st Century implemented ProcessPro’s ERP solution in January 2004, without running any parallel programs. ProcessPro offered an industry-specific and fully integrated ERP solution with a strong, knowledgeable support team. They also implemented Warehouse Management Solution (WMS) to gain more control over their inventory and increase the productivity of the manufacturing process. In addition to the ERP and WMS, they also utilized software add-on applications such as Business Intelligence (BI), Advanced Scheduler, and EDI.
运营影响
  • ProcessPro has supported 21st Century’s extensive growth over the past decade. They have experienced improved sales, margins, and bottom line results.
  • 21st Century has experienced a great deal of control in their day-to-day operations without sacrificing efficiencies to do so. In fact, they have experienced an increase in productivity many times over, allowing their managers to focus on production process and training.
  • With real-time data and inventory counts they have been able to fulfill orders with increased accuracy and improved their percent-of-service to their customer base.
  • In recent years, the vitamin and supplement industry has become more regulated and the need for adherence to cGMP requirements is critical. ProcessPro ERP software provided the means and ability they needed to properly audit and track their production transactions from beginning to end.
数量效益
  • Volumes have increased significantly since 2004
  • Expanded from one location to five separate facilities

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