Case Study: Birmingham Women’s & Children’s NHS Foundation Trust Better Remote Support for A Leading UK Healthcare Provider
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- BeyondTrust Remote Support
- BeyondTrust Privileged Remote Access
技术栈
- VPN
- Microsoft SCCM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 网络安全和隐私 - 网络安全
- 网络安全和隐私 - 身份认证管理
适用行业
- 医疗保健和医院
适用功能
- 人力资源
- 商业运营
用例
- 远程协作
- 远程控制
- 网络安全
服务
- 系统集成
- 培训
关于客户
Birmingham Women’s and Children’s NHS Foundation Trust is a leading healthcare provider in the UK. Officially launched in February 2017, the Trust united Birmingham’s Children’s Hospital and Birmingham’s Women’s Hospital under one NHS Foundation Trust. This was the first of its kind in the UK. The Trust comprises around 6,000 staff providing pediatric and maternity services, plus much more, to thousands of patients in Birmingham, the West Midlands and beyond. The Trust and its staff handle incredibly sensitive information and are accountable under regulations including the Data Protection Act, the General Data Protection Regulation (GDPR), and local governance policies.
挑战
Birmingham Women’s and Children’s NHS Foundation Trust faced the challenge of providing quick, efficient, and secure assistance to their remote staff. The staff often connected to the network from home via VPN, particularly on smart devices such as tablets, which had been a challenge for many years. An additional issue was accommodating third parties or contractors who required access to the Trust’s network. It was essential for the Trust to maintain absolute control and oversight of third-party access, only granting entry to the necessary systems and data. The Trust and its staff handle incredibly sensitive information and are accountable under regulations including the Data Protection Act, the General Data Protection Regulation (GDPR), and local governance policies.
解决方案
The Trust implemented BeyondTrust’s Secure Remote Access solutions to save time for both support staff and end-users. Now, whenever an off-site member of staff is having trouble connecting to the Trust’s networks, support can be given instantly and remotely. As long as the user has internet connectivity, expert staff can access the device, take control and immediately reconfigure it to access their VPN securely. The Remote Support solution works across multiple devices and operating systems. This is especially important as many of the Trust’s staff rely heavily on portable tablet devices, which have become the platform of choice in delivering the services the Trust offers. BeyondTrust’s Privileged Access and Remote Support solutions have allowed the Trust to keep its network secure and compliant while delivering an improved service to its staff and quickly enabling its third parties to access its systems.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
