Caring for the disabled with elite, affordable security
公司规模
1,000+
地区
- Europe
国家
- Germany
产品
- GravityZone Enterprise Security
- GravityZone On-Premises Management Console
- Bitdefender Security for Exchange
技术栈
- Microsoft Exchange
- Microsoft Hyper-V
- Microsoft Windows
- Ubuntu-based appliance
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 网络安全和隐私 - 端点安全
- 网络安全和隐私 - 网络安全
- 网络安全和隐私 - 安全合规
适用行业
- 医疗保健和医院
适用功能
- 商业运营
- 设施管理
用例
- 入侵检测系统
服务
- 系统集成
- 培训
关于客户
Lebenshilfe Heinsberg e.V. is a German association dedicated to the advancement of people with physical and mental disabilities. The organization provides personal care for more than 1,800-plus patients. Employees of the association deal daily with highly sensitive client files, diagnoses, and nursing records of the people under their care. The association employs 800 educators, therapists, medical staff, technicians, craftsmen, and administrative personnel. The headquarters is located in Rastatt, Germany. The IT team oversees more than 300 Windows clients distributed across housing facilities, the administrative building, and the workshop, in addition to 45 virtual servers and 650 mailboxes hosted on a Microsoft Exchange Server.
挑战
Protecting the confidentiality of personal data is the highest priority for Lebenshilfe Heinsberg e.V. The association's IT assets are vital to service, and any computer malfunctions would force staff to manually document their activities and electronically capture the information later. The same applies to medication plans. The workshop uses an ERP system to keep withdrawal and inventory records on hand. Losing any of this data would severely disrupt operations: both human resources and accounting are entirely software-based. Several years ago, budget pressures forced the IT department to replace the software it relied on for protection against malware: the vendor decided to discontinue a program that allowed Lebenshilfe e. V. to use it under a campus license, raising costs 15-fold. This prompted decision-makers to search for a new, affordable security solution.
解决方案
Bitdefender’s test reviews piqued the interest of the head of IT. The software delivered excellent test results, was reasonably priced, and required little in system resources on both clients and servers. The software was installed by Bitdefender’s partner QKomm GmbH, and the IT team at Lebenshilfe was impressed with its detection rates and intuitive usability from the start. Übachs was delighted to become a beta tester of the Bitdefender GravityZone solution in early 2015. GravityZone only requires installation of a lightweight agent that serves to generate the hash values of all files on the hard drive, which are then forwarded to the external scan server. Assessment of the files is carried out by this Ubuntu-based appliance, taking a load off clients and servers and preventing performance degradations. The appliance also monitors Lebenshilfe’s entire network traffic at the packet level, supporting the firewall’s search for malicious software. The security concept is completed by Bitdefender’s Security for Exchange module, which Lebenshilfe had eventually implemented as well. It works directly on the mail server to search for malicious attachments and content such as links to phishing sites.
运营影响
数量效益
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