CareCore National 使用 DevOps 方法将缺陷率降低 50%
公司规模
1,000+
地区
- America
国家
- United States
产品
- IBM Rational DOORS Next Generation
- IBM Rational Focal Point
- IBM Rational Team Concert
- IBM Rational Quality Manager
技术栈
- IBM Rational Jazz platform
实施规模
- Enterprise-wide Deployment
影响指标
- Innovation Output
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 医疗保健和医院
用例
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
关于客户
CareCore National 是一家成立于 1994 年的专业福利管理公司。该公司提供定制计划，以改善诊断成像的使用并提高患者护理的质量。它还提供管理心脏和肿瘤护理的解决方案，以及睡眠呼吸暂停、肌肉骨骼疼痛管理和实验室服务计划。CareCore 为美国的健康计划提供服务，目前管理着影响 3000 多万人的治疗。CareCore 的主要目标之一是快速响应以满足客户需求。多年来，该公司的核心开发应用程序不断发展，以满足这些不断变化的需求。
挑战
CareCore National 是一家专业福利管理公司，其软件开发流程面临挑战。该公司采用的是被动的、以项目为中心的方法，无法提供满足客户需求所需的速度和响应能力。开发应用程序之间缺乏集成，阻碍了整体速度。该公司使用 Microsoft Team Foundation Server (TFS) 软件跟踪需求和工作项目。然而，许多利益相关者仍在使用电子邮件或其他方法提交需求，因此很难全面了解所需的所有需求。因此，该公司 70% 的软件缺陷都归因于需求开发不佳。该公司希望彻底改革其流程，从以项目为中心的方法转变为更具战略性的方法。
解决方案
CareCore National 决定实施 IBM Rational DOORS Next Generation、IBM Rational Focal Point 和 IBM Rational Team Concert 软件，将这些应用程序与其现有的 IBM Rational Quality Manager 软件集成。该公司使用 Rational Focal Point 软件创建项目并将必要的组件分发给其他 Rational 应用程序。利益相关者将电子表格、图表和文本文档中的信息放入需求软件中，而不必担心对信息进行优先级排序。然后，软件架构师使用该软件来分析信息并创建需求。开发人员根据工件集构建工作项，并将工作项分配给适当的工作人员。当开发人员执行分配的任务时，他们使用 Rational Team Concert 软件来跟踪进度并验证他们是否满足通过 Rational DOORS Next Generation 软件建立的需求。然后，质量保证 (QA) 人员使用相同的需求来构建测试用例和计划。
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