实例探究 > Calgary Board of Education Cut Their Work Order Time by 80%, Extend ARCHIBUS Beyond Facilities

Calgary Board of Education Cut Their Work Order Time by 80%, Extend ARCHIBUS Beyond Facilities

公司规模
1,000+
地区
  • America
国家
  • Canada
产品
  • ARCHIBUS
  • Web Central
  • ARCHIBUS Energy Management
  • ARCHIBUS Service Desk
技术栈
  • Mobile Technology
  • CAD Standards
  • Bar Code Tagging
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 功能应用 - 企业资产管理系统 (EAM)
  • 功能应用 - 库存管理系统
  • 功能应用 - 远程监控系统
适用行业
  • 教育
适用功能
  • 商业运营
  • 设施管理
  • 维护
用例
  • 楼宇自动化与控制
  • 能源管理系统
  • 库存管理
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
关于客户
The Calgary Board of Education (CBE) is responsible for managing 225 schools in Calgary, Alberta, Canada, serving over 107,000 students. With an annual operating budget of $1 billion, the CBE oversees approximately 15 million square feet of educational facilities. The CBE's mission is to provide high-quality education, and they recognize that efficient facility management is crucial to achieving this goal. The CBE has been using ARCHIBUS since 2006 to build a comprehensive, data-driven, integrated, and scalable system to streamline processes and improve services. The CBE's efforts contribute significantly to Calgary's reputation as one of the most livable cities in the world.
挑战
The Calgary Board of Education (CBE) faced significant challenges in managing their extensive facilities, which include 225 schools and serve over 107,000 students. The primary issues were the inefficiency of their paper-driven work order process, which could take up to three and a half weeks to complete, and the need to consolidate numerous rogue databases and applications into a single, efficient system. Additionally, the CBE needed to improve space utilization reporting, hazardous materials inventory, and overall facility management to support their educators in delivering quality education.
解决方案
To address their challenges, the CBE implemented ARCHIBUS as their technology cornerstone, aiming to consolidate all rogue databases and applications into a single strategic-level enterprise system. This system improved efficiency through greater automation, reducing the work order process time from three and a half weeks to just three days, with plans to make it instantaneous using mobile technology. The CBE also deployed space drawings online using Web Central, adopted CAD standards for new construction, and completed a hazardous materials inventory for all buildings. Additionally, the CBE introduced bar code tagging of building assets and leveraged ARCHIBUS applications and Web Central to collect inventory information on various educational equipment. The creation of a Technology Council in 2011 further supported the CBE's efforts by developing a technology roadmap to rationalize over 400 distinct IT systems and point solutions. The CBE also integrated ARCHIBUS Energy Management and the facilities reservation system with the City of Calgary's central IT system, enhancing service delivery and raising the IWMS department's profile.
运营影响
  • The CBE's work order process time was significantly reduced from three and a half weeks to three days, with plans to make it instantaneous using mobile technology.
  • Space utilization reporting was streamlined, allowing school principals to complete online surveys through ARCHIBUS, replacing the previous paper-based process.
  • The CBE's IWMS department gained increased influence and visibility through the creation of a Technology Council and the integration of ARCHIBUS applications across various departments.
  • The CBE replaced obsolete energy-monitoring systems with ARCHIBUS Energy Management, improving energy management and monitoring capabilities.
  • The integration of the CBE's facilities reservation system with the City of Calgary's central IT system enabled direct booking of school rooms by community groups, enhancing community engagement and resource utilization.
数量效益
  • Work order process time reduced by 80%, from three and a half weeks to three days.
  • Management of 225 schools and 15 million square feet of facilities streamlined.
  • Serving over 107,000 students more efficiently with improved facility management.

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