使用 Datadog APM 和 Continuous Profiler 构建大规模、高吞吐量平台
公司规模
1,000+
地区
- America
国家
- United States
产品
- Datadog APM
- Datadog Continuous Profiler
- Cvent Attendee Hub
技术栈
- Java
- Node.js
- .NET
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - API 集成与管理
适用行业
- Software
适用功能
- 产品研发
- 质量保证
用例
- 质量预测分析
- 过程控制与优化
服务
- 软件设计与工程服务
- 系统集成
关于客户
Cvent 是一家市场领先的会议、活动和酒店 SaaS 提供商，在全球拥有近 4,000 名员工和超过 200,000 名用户。20 多年来，该公司一直致力于提供创新解决方案，使世界各地的营销人员和活动专业人士能够创造引人入胜、富有影响力的体验。2020 年，全球 COVID-19 疫情迫使活动转移到虚拟环境中，这改变了整个行业并加速了其数字化转型。为了应对这一情况，Cvent 调整了其整个产品路线图战略，专注于为虚拟、混合和面对面活动构建新的解决方案。Cvent Attendee Hub 就是其成果，它在 Cvent 的年度客户会议 Cvent CONNECT 上推出。
挑战
Cvent 是一家市场领先的会议、活动和酒店业 SaaS 提供商，由于全球 COVID-19 疫情，该公司不得不调整其整个产品路线图战略，专注于为虚拟、混合和面对面活动构建新解决方案。他们计划在其年度客户会议 Cvent CONNECT 上推出新平台 Cvent Attendee Hub，并在该平台上举办活动。这意味着它的性能必须无可挑剔，而且他们只有六个月的时间来交付。Cvent 的站点可靠性架构师 Ian Schell 的任务是确保 Attendee Hub 能够适应虚拟活动的广泛覆盖面和增加的注册量，而虚拟活动的注册量通常会超过面对面活动。由于该产品是全新的，因此在使用模式和规模方面存在许多未知数，与某些面对面活动相比，参与者的数量可能高出一个数量级。
解决方案
Cvent 使用 Datadog APM 和 Continuous Profiler 在紧迫的期限内构建并成功启动了 Cvent Attendee Hub。统一的 Datadog 平台使 Cvent 能够在整个组织内实施可观察性文化，并更频繁、更可靠地交付代码。在构建 Attendee Hub 的过程中，Cvent 在每个步骤中都使用 Datadog APM 来验证设计决策并确定需要优化的领域。在负载测试过程中的某个时刻，APM 帮助 Cvent 工程师检测并修复了代码中的错误，而使用以前的工具可能无法如此快速地发现这些错误（甚至根本无法发现）。在另一个案例中，该团队利用 Datadog flamegraph（在同一屏幕上将服务跨度与相关遥测关联起来）来检测出现高延迟的 ECS 实例。该团队能够快速确定主机是否超载以及 ECS CPU 预留是否太低，而无需切换上下文。这些信息使他们能够做出明智的决定，适当调整实例的大小。
运营影响
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