Build-A-Bear Workshop® keeps hugs, fun and friendships flowing worldwide with Manhattan solutions
公司规模
1,000+
地区
- America
- Europe
国家
- Canada
- United Kingdom
- United States
产品
- Manhattan Warehouse Management
- Manhattan Extended Enterprise Management
技术栈
- Warehouse Management System (WMS)
- Extended Enterprise Management
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
- 资产跟踪
- 仓库自动化
服务
- 软件设计与工程服务
- 系统集成
关于客户
Build-A-Bear Workshop, Inc. is the only global company that offers an interactive make-your-own stuffed animal retail-entertainment experience. In a little more than a decade, the company has grown from a single location to an operation that includes more than 408 stores in 19 countries. To keep up with increased sales growth while continuing to deliver an excellent retail experience for its Guests, Build-A-Bear Workshop® built a global supply chain network that handles between 4,000 and 7,000 active SKUs and includes three main distribution centers in the United States, Canada, and the United Kingdom as well as 10 franchisee service centers around the world.
挑战
Build-A-Bear Workshop was challenged to reduce costs while continuing to deliver high levels of service. The company needed to move away from average-based management and focus on exceptional cases where too much was spent moving particular items. This required a solution that could holistically manage warehouse components and provide visibility and information across the supply chain.
解决方案
Build-A-Bear Workshop selected Manhattan Associates’ Warehouse Management and Extended Enterprise Management solutions based on their ease of implementation, integration with in-house capabilities, and ability to holistically manage warehouse components. The solutions provided a comprehensive platform for managing space, people, inventory, and equipment. Extended Enterprise Management was particularly valued for its ability to drive down exceptions for newly developed routes or recently added vendors. The implementation was on time and on budget, with the Warehouse Management solution launched to approximately 150 users and Extended Enterprise Management rolled out to 30 vendors, covering 97% of the company's volume.
运营影响
数量效益
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