Brocade Boosts Target Account Engagement by 144%
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Demandbase
- Aprimo
- Adobe Analytics
- Salesforce.com
- Adobe Target
技术栈
- Demandbase
- Aprimo
- Adobe Analytics
- Salesforce.com
- Adobe Target
实施规模
- Pilot projects
影响指标
- Customer Satisfaction
- Productivity Improvements
- Brand Awareness
技术
- 平台即服务 (PaaS) - 连接平台
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
- 电信
- Software
适用功能
- 销售与市场营销
- 商业运营
服务
- 系统集成
- 软件设计与工程服务
- 数据科学服务
关于客户
Brocade is a prominent player in the networking solutions and services industry, enabling organizations to manage their most vital information assets. The company is dedicated to being the network provider of choice for the world's data centers. Brocade's solutions are utilized in over 90% of Global 1000 data centers, enterprise LANs, and the largest service provider networks. Shari Horton, who joined Brocade’s Demand Center in 2011, played a crucial role in managing the company's complex marketing technology infrastructure and driving its digital marketing strategy.
挑战
Brocade, a leader in networking solutions, aimed to optimize its web experiences to drive revenue and engage target accounts. The company needed a solution that could integrate with its existing technology to enhance its digital marketing strategy. Shari Horton, senior manager of global marketing operations, was tasked with optimizing Brocade.com to generate greater demand and more revenue. The strategy focused on key named accounts in primary verticals, using website optimization to increase engagement, boost conversions, and grow revenue.
解决方案
Brocade implemented its digital marketing strategy using the Demandbase Platform, which included Aprimo for marketing automation, Adobe Analytics, Adobe Target for message testing, and Salesforce.com. The company launched a pilot to optimize the website experience for key named accounts in the healthcare vertical. The Demandbase solution involved measuring baseline traffic with Web Analytics, implementing Demandbase Forms to improve lead quality and increase conversions, and boosting customer engagement with Website Personalization. By integrating Demandbase with Adobe Analytics, Brocade established a baseline to understand how healthcare accounts interacted with Brocade.com. The company then personalized its homepage hero and spotlight banners to guide visitors with targeted healthcare content.
运营影响
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