Brisbane Catholic Education Steps Up Its Parent Mobile Services With OneBlink
公司规模
1,000+
地区
- Pacific
国家
- Australia
产品
- ParentSMSTM
技术栈
- SMS Service
- School and Student Administration System
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用行业
- 教育
适用功能
- 商业运营
- 质量保证
用例
- 监管合规监控
- 远程资产管理
- 远程控制
服务
- 软件设计与工程服务
- 系统集成
关于客户
Brisbane Catholic Education (BCE) operates as part of the Archdiocese of Brisbane. It provides high quality teaching and learning for 72,000 students from Prep to Year 12 through a community of 139 schools and colleges. While each school is locally managed, BCE provides management, payroll and curriculum support including a wide range of IT resources. All BCE schools use an enterprise wide School and Student Administration System, which as well as providing student details and enrolment data, is also used to record student attendance.
挑战
In the last decade or so, technology has dramatically changed the way schools communicate with parents, and share and publish information. BCE hosts School websites, Parent Portals, and mobile apps to assist with this communication process and to more readily provide access to school forms, newsletters and student reports. This two-way communication also allows Parents to communicate more easily and readily with the school via the Parent Portal, to change personal details, advise of student absences etc. There’s an immediacy that did not exist previously which goes hand in hand with the expectation that there be less reliance on phone calls, paper forms and verbal advice. ParentSMSTM is a vital part of BCE’s communication strategy. BCE has worked with OneBlink for 6 years to provide an SMS service that directly links to the School and Student Administration System. BCE has continued this association in launching ParentSMSTM in 2016. It forms an integral part of BCE’s attendance policy to fulfil each school’s duty of care to students and parents.
解决方案
ParentSMSTM immediately provides a school’s daily unexplained student absences and the mobile number of the parent, carer and/or legal guardian. Each school can quickly and easily create its own text messages and preview all messages prior to sending, saving time and resources. Parents expect to be advised as soon as possible if their child has an unexplained absence. Importantly, ParentSMSTM addresses a school’s obligation to notify parents as soon as practicable on the day of the student’s absence. BCE schools consistently report that the ability to use ParentSMSTM for other parent communications is extremely effective, from advising that an excursion bus is late, to school fee reminders, deadlines, and even school closures due to a natural disaster. Schools can also choose their target audience, making the sending of unwanted texts a non-issue. Even the ability to send texts to audiences other than parents is catered for. OneBlink meets our performance standards, including telephone support from “real people” and a 24/7 escalation. ParentSMSTM is a fully managed solution. School staff are permissioned to the service and access ParentSMSTM once logged on to the secure BCE network. As part of BCE’s Disaster Recovery Policy, OneBlink also provides BCE with an alternate access path to ParentSMSTM so that texts can be sent in an emergency.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
IoT platform Enables Safety Solutions for U.S. School Districts
Designed to alert drivers when schoolchildren are present, especially in low-visibility conditions, school-zone flasher signals are typically updated manually at each school. The switching is based on the school calendar and manually changed when an unexpected early dismissal occurs, as in the case of a weather-event altering the normal schedule. The process to reprogram the flashers requires a significant effort by school district personnel to implement due to the large number of warning flashers installed across an entire school district.
Case Study
Revolutionizing Medical Training in India: GSL Smart Lab and the LAP Mentor
The GSL SMART Lab, a collective effort of the GSL College of Medicine and the GSL College of Nursing and Health Science, was facing a challenge in providing superior training to healthcare professionals. As clinical medicine was becoming more focused on patient safety and quality of care, the need for medical simulation to bridge the educational gap between the classroom and the clinical environment was becoming increasingly apparent. Dr. Sandeep Ganni, the director of the GSL SMART Lab, envisioned a world-class surgical and medical training center where physicians and healthcare professionals could learn skills through simulation training. He was looking for different simulators for different specialties to provide both basic and advanced simulation training. For laparoscopic surgery, he was interested in a high fidelity simulator that could provide basic surgical and suturing skills training for international accreditation as well as specific hands-on training in complex laparoscopic procedures for practicing physicians in India.
Case Study
Implementing Robotic Surgery Training Simulator for Enhanced Surgical Proficiency
Fundacio Puigvert, a leading European medical center specializing in Urology, Nephrology, and Andrology, faced a significant challenge in training its surgical residents. The institution recognized the need for a more standardized and comprehensive training curriculum, particularly in the area of robotic surgery. The challenge was underscored by two independent studies showing that less than 5% of residents in Italian and German residency programs could perform major or complex procedures by the end of their residency. The institution sought to establish a virtual reality simulation lab that would include endourological, laparoscopic, and robotic platforms. However, they needed a simulator that could replicate both the hardware and software of the robotic Da Vinci console used in the operating room, without being connected to the actual physical console. They also required a system that could provide both basic and advanced simulation training, and a metrics system to assess the proficiency of the trainees before they performed surgical procedures in the operating theater.
Case Study
Edinburgh Napier University streamlines long-distance learning with Cisco WebEX
• Geographically dispersed campus made in-person meetings costly and inconvenient.• Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces.• Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology.
Case Study
8x increased productivity with VKS
Before VKS, a teacher would spend a lot of time showing a group of 22 students how to build a set of stairs within a semester of 120 hours. Along with not leaving the teacher much time to provide one-on-one support for each student to properly learn carpentry, it also left a considerable amount of room for error. Key information would be misinterpreted or lost as the class was taught in the typical show-and-tell way.
Case Study
Scalable IoT Empowering GreenFlex's Sustainable Growth
GreenFlex, a company that supports sustainable development, decarbonization, and energy efficiency, faced several challenges in its quest to expand its business. The company needed to deploy a robust and sustainable IoT technology to support its growth. It was crucial for them to monitor and control devices at customer sites in a safe and reliable manner. They also needed to integrate devices across a range of communication protocols and gather and act on data to meet efficiency targets. GreenFlex had previously built IoT capabilities into its digital platform, GreenFlexIQ, to monitor and manage customer sites remotely. However, they soon realized that they needed a new platform to support their ambitions. They needed a platform that could scale to connect more devices for production management and make it easier for the operations team to manage devices in the field.
