提高皇家犬新员工的能力并解决可持续发展问题
技术
- 功能应用 - 制造执行系统 (MES)
- 传感器 - 环境传感器
适用行业
- 教育
- 设备与机械
适用功能
- 产品研发
- 质量保证
用例
- 现场人员安全管理
- 虚拟培训
服务
- 测试与认证
- 培训
关于客户
皇家犬业是知名的优质宠物营养品供应商，致力于为宠物创造一个更美好的世界。 Royal Canin 在全球拥有 16 家工厂，其中 3 家位于欧洲，50 年来一直致力于提供卓越的宠物营养品。他们的波兰工厂成立于 2008 年，位于涅波洛米采，拥有约 1,000 种基于 220 种配方的产品组合，利用约 110 种原材料来确保最高的质量标准。 2021 年，他们与 Poka 一起开启了变革之旅，以培养员工能力并改进入职流程。
挑战
Royal Canin 是一家全球宠物营养供应商，其波兰工厂面临着多项挑战。新员工的入职流程复杂且耗时，涉及多个部门且缺乏清晰的组织。领导层对流程没有可见性，因此难以完善和改进。此外，该公司还面临纸质文档和不友好的文档管理系统的困扰。工作说明很难获取，员工也很难阅读。更新指令，尤其是在审核之前，是一项劳动密集型工作。该公司还缺乏有关员工进步和能力的数据，阻碍了他们衡量和分析员工发展的能力。此外，Royal Canin 在使用纸质表格报告和管理安全问题方面面临挑战。分析数据是一项繁琐的任务，因为必须手动将信息传输到 Excel 文件或其他平台，然后工作人员才能提取任何有意义的见解。
解决方案
Royal Canin 求助于数字平台 Poka 来应对这些挑战。他们使用 Poka 的数字表单生成器创建入职清单，确保新员工培训 100% 完成。该表格包括新员工入职说明、工具和分步清单。这使得流程更加透明，因为所有信息现在都与直线经理和人力资源部门共享。他们还使用 Poka 的技能管理功能来构建数字升级卡，使直线经理能够在一个集中位置跟踪团队成员的进度和技能历史记录。涉及在职培训师和主题专家验证的两步评估流程确保了对技能的全面评估。借助 Poka，Royal Canin 能够深入研究问题数据并快速解决问题。由于在报告中包含照片和位置详细信息，Poka 清楚地说明了潜在危险，从而更加有效地识别和解决问题。最重要的安全问题也在新闻源中在全厂范围内分享，以提高认识和可见度。
运营影响
数量效益
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